Sync on CollabOS Devices
CollabOS Guide > 2. Network Setup > 2.4 Firewall Settings
Below you will find all the information needed to set up your firewall to allow software updates for the CollabOS devices on your firewall secured network.
Firewall Rules
| Protocol | Ports | Destination/FQDN | Usage of the endpoint | Is it needed for device functionality |
| HTTPS | 443 | updates.vc.logitech.com | Device updates service domain |
Mandatory for Zoom Rooms, Go To Meetings, RingCentral, Pexip, Tencent appliance mode devices to update to the latest release. Recommended but optional for Microsoft Teams Rooms on Android. |
| HTTPS | 443 | releasenotes.vc.logitech.com | Release note for device updates | Recommended, but optional. |
| HTTPS | 443 | svcs.vc.logitech.com | Release note for device updates | Recommended, but optional. |
| HTTP, HTTPS | 80, 443 | ping.vc.logitech.com | Ping server | Recommended, but optional. |
| SNTP/UDP | 123 | time.android.com | Default time server used | Optional. Devices can be configured to use custom NTP servers. |
| MQTT/TCP | 443,(8883 for SOCKS proxy) |
a3fejkt9utwjk2-ats.iot.us-west-2.amazonaws.com raiden.iot.us-west-2.vc.logitech.com |
Sync servers | Only mandatory. When devices are managed using Logitech Sync. |
Sync on CollabOS Devices
With the CollabOS 1.7 release, Sync on CollabOS devices are proxy aware on PAC proxy configurations only. Click here for Sync firewall setup: Firewall and Proxy Setup Information for Sync.
Note: SOCKS proxy (which is different from HTTP proxy) is required for mqtt proxy to work.
Two URLs that need to be proxied with SOCKS proxy, port 8883 needs to also be allowed along with port 443.
- Ports
- MQTT: 8883
- HTTPS: 443
- Port 443 is used when there is no proxy involved. When a proxy is required, the device uses 8883 instead of 443.
- URL
- a3fejkt9utwjk2-ats.iot.us-west-2.amazonaws.com
- raiden.iot.us-west-2.vc.logitech.com
Refer to the example below for the PAC file entry:
if(localHostOrDomainIs(host,“a3fejkt9utwjk2-ats.iot.us-west-2.amazonaws.com”) ||
localHostOrDomainIs(host,“raiden.iot.us-west-2.vc.logitech.com”) {
return “SOCKS <PROXY SERVER HOST>:<PORT>“;
}
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