SETUP TROUBLESHOOTING
- Failure to install the application in a TV
- Failure to share the screen or abnormal screen sharing
- Sharing devices can’t be connected because the receiving device has no USB Type C interface
- The application exits automatically in the pairing process
- After the sharing device is plugged into a Windows-based computer, the computer has a black screen
ADDITIONAL SETUP GUIDANCE
- There is no sound at the receiving end
- The remote control can’t work after OnePres is connected to Logitech Link B1000
- Failure to share the screen after OnePres is connected to Logitech Link B1000
- Delayed or halted images at the receiving end
- Images at the receiving end have black edges or are fuzzy
Frequently Asked Questions
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