The following guide is for assisting users with CollabOS and its supported devices. The links below will take you to each article topic and instructions.
CollabOS Release Notes:
Click to view the latest updates for CollabOS.
1. Getting Started
1.1 How to Access System Settings
Touch Controller | Device Remote | Hardware Button
Steps to launch the Logitech settings application to configure on-device settings.
Rally Bar & Rally Bar Mini | RoomMate | Tap IP | Tap Scheduler
Information regarding devices that run CollabOS.
1.3 Peripherals & Bluetooth Settings
Touch Controller | Device Remote | Disable Bluetooth | Three Displays
Different methods for initial setup of supplementary CollabOS devices.
Enable LNA | Proxy Setup | Device Update | TCP/IP Setup
Instructions to set up a CollabOS device with Local Network Access.
1.5 How to Update CollabOS Devices
In-Room Options | Remote Configuration
All of the various ways CollabOS devices can be updated.
1.6 Change Your Service Provider
On-Device Settings | Remote Configuration
How to switch which platform or provider your CollabOS device/system uses.
1.7 Update Policy
Types of Updates | Upgrade Verification Process | Updating CollabOS devices | FAQs
Policy info for updating CollabOS for new features, as well as privacy and security enhancements.
2. Network Setup
Access Network Settings | Wired Network| Wireless Network
Different methods for configuring your network on a CollabOS device.
2.2 CA Certificate & Network Time Protocol (NTP)
CA Certificate with LNA | CA Certificate with Sync App | Time servers (NTP)
Detailed instructions on CA Certificates and NTP configuration.
In Initial Setup | In Wired Settings | In Wireless Settings
Information regarding 802.1x for CollabOS devices.
Sync on CollabOS Devices
Configure firewall settings for a CollabOS device.
Setup | Additional Network Configuration | Pair Tap IP | Unpair Tap IP
Quickly onboard a CollabOS device with Tap IP using Bluetooth LE and IP-based protocols.
Test Device Audio | Access Audio Settings | Audio Processing | PID & VID
Customize your audio settings for CollabOS devices.
With On-Device Settings | With Sync | With Local Network Access
Activate RightSight for Rally, Rally Camera, and MeetUp when connected to RoomMate.
3.4 RightSight Group View & RightSight 2 Speaker View
Overview | Enable RightSight 2 | Speed Controls | RightSight 2 & Google Meet
Learn how to enable/configure Speaker View, which shows both the active speaker and the entire room.
Compatibility | Enable Grid View | FAQs
Grid View enables equitable representation in meetings with framing technology.
Service Provider Settings | CollabOS Device Settings | FAQs
Manage the energy consumption of CollabOS devices.
3.7 How to Submit a Bug Report
Report an issue to Logitech Business support via several methods.