Sync App: Setup Guidance | Troubleshooting
Sync Portal: Setup Guidance | Troubleshooting
Logitech Room Booking Guide:
Click to launch our guide for assisting users with Logitech Room Booking in Sync.
Sync Admin Guide:
Click to launch our guide for Logitech Sync Administrators.
Sync App Release History:
Click to view the history of Logitech Sync App version release notes
Sync Portal Release History:
Click to view the history of Logitech Sync Portal release notes
Sync App
Locally manage your connected conference room devices all in one place. With the Sync app installed on your meeting room PC, you’ll be able to monitor your connected devices, update firmware, and troubleshoot issues.
Click Downloads in the left menu panel to download the Sync app.
SETUP GUIDANCE
SOFTWARE SETUP GUIDANCE
- Devices Supported by Sync
- Install Sync on Windows with SCCM
- Install Sync on Mac with JAMF
- Install Sync on Windows with Intune
- How to Install Sync for Personal Collaboration Devices with SCCM
- How to Install Sync for Personal Collaboration Devices with JAMF
- Firewall and Proxy Setup Information for Sync
- Sync Regional Data Storage and Security Information
- Sync Provisioning Code Information
- Sync Email Alerts Setup
- Sync Single Sign-On Setup
- How do I schedule device rebooting with Logitech Sync?
- Configuring SAML ID Providers for Sync
- Sync Self Service SSO
- Sync Multitenancy Setup
- Sync Reports
- Sync SCIM Configuration
- Azure SCIM Configuration
TROUBLESHOOTING
SOFTWARE TROUBLESHOOTING
- Why did Logitech Sync Application not install correctly?
- What does the error code during my firmware update mean?
- Why is my Mac version of Sync not updating automatically?
- Why is my firmware version number in Sync different than the one on the support site?
- Why is my room disabled in Sync?
- Don't see your connected device in Sync?
- Can I add a role for an MSP or Installer?
- How do I leave an organization in Sync?
Sync Portal
Remotely manage your connected conference room devices for your whole organization in one place. Sync Portal allows for remote device room monitoring, scheduled firmware updates for your conferencing devices, and more.
SETUP GUIDANCE
SOFTWARE SETUP GUIDANCE
TROUBLESHOOTING
Frequently Asked Questions
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