To factory reset your Tap IP or Tap Scheduler follow the instructions below.
From CollabOS Settings directly on your Tap IP or Tap Scheduler, Factory Reset options are accessible from Settings > About > Restart&Reset. The options include:
- Reset network and wireless settings
- Erase all data (factory reset)
If access to CollabOS Settings is not possible, a hardware-based factory reset of Tap IP or Tap Scheduler can be done by following these steps:
- Tap IP or Tap Scheduler should be powered and on
- Press and hold (A) Pinhole Button for 5 seconds
- Press (B) Reset button
- Release (B)
- Release (A)
After either method of Factory Reset, the device will go through another power cycle when it powers on and give an indication on the display that it is erasing data.
Logitech Tap IP
Logitech Tap Scheduler