If you're having trouble with the microphone on your headset, try the following:

• Make sure your headset is selected as the audio-input device for your computer (see your computer's documentation for help).

• Ensure that your headset is selected as the input device in your chat application settings.

• Adjust the microphone volume on your computer or chat application.

• Verify that the microphone isn't set to "Mute" in either your operating system's audio settings or chat application.

  NOTE: Some headsets include a mute button. Be sure your headset isn't set to "Mute".

• Try connecting your headset to a different USB port on your computer.

• Connect your headset directly to a USB port on your computer, and not to a USB hub or extension.