- If your camera output appears blurry or the focus will not resolve to a clear, non-blurry image, try to trigger the “autofocus” - hold your hand in front of the lens and then remove it. The focus on the camera is automatic and should adjust itself.
- If the camera does not self-adjust, try manually adjusting focus:Download and install the Camera Settings App (hyperlink to link above). Once installed, turn autofocus off in the Camera Settings App and then adjust the focus manually by adjusting the slider in the app.
- In addition, the zoom in Connect is a digital zoom.The image quality may lose its sharpness as you zoom in, just as you experience on a smartphone.
- Please make sure you have the latest firmware from https://prosupport.logi.com/hc/articles/360039589234-Downloads-ConferenceCam-Connect
If you still experience issues with autofocus, please contact us.