Setup Guidance | Troubleshooting
SETUP GUIDANCE
HARDWARE SETUP GUIDANCE
SOFTWARE SETUP GUIDANCE
TROUBLESHOOTING
HARDWARE TROUBLESHOOTING
- Pan and tilt stops working while changing direction on CC3000e camera
- Text not showing on CC3000e LCD when used with Lync
- Plug and unplug the CC3000e cables while in use
- Unable to make a Bluetooth call while paired with the CC3000e
- Bluetooth connection signal drops while on a call when paired with the CC3000e
- Some remote functions do not work on the CC3000e
- Device does not pair with the CC3000e
SOFTWARE TROUBLESHOOTING
- Upgrade CC3000e firmware
- Far end control with the CC3000e
- Logitech plugin for Skype post-installation tasks
- Drivers for the CC3000e
- Is my device supported on Windows 7?
- Is my device supported on Windows Vista?
- Audio issues with the Skype mobile app and the CC3000e
- Low volume when the CC3000e is used on a Mac
- Inconsistent behavior when CC3000e speakerphone is used with a device in Bluetooth mode
- All Logitech devices are muted when the CC3000e is muted
- Music will not play from mobile device when paired with the CC3000e
- Audible feedback on some CC3000e buttons
- Two CC3000e microphones listed in the Control Panel
- Mute and volume button controls on the CC3000e do not function with paired devices