Logitech Capture supports the following three video encoders / encoding codecs:
- Intel® Quick Sync
- NVIDIA® NVENC
- Cisco® OpenH264
These video encoders / encoding codecs are used when you record a video in Logitech Capture. Logitech Capture saves the recording as an MP4-file with H.264 encoding.
Logitech Capture will automatically select the video encoder dependant on your computer's operating system and graphics processing capabilities or unit (GPU) capabilities based on the following:
- Intel® Quick Sync is used when your computer has an Intel® CPU with integrated GPU.
- NVIDIA® NVENC is used when your computer has a discrete NVIDIA GPU.
- Cisco® OpenH264 is used when there isn’t an Intel® CPU with integrated GPU or when your computer does not have a discrete NVIDIA GPU.
The Logitech Capture recorded MP4-file with H.264 can be played in most media players, as they should have existing support for playing any H.264 MP4-files by using either embedded or external decoding codecs. If your media player does not have this support, we recommend that you try a media player like VLC to play the Logitech Capture recorded file. Alternatively, you can also use a third party media converter to convert the Logitech Capture recorded H.264 MP4-file to a different format. You can find third-party media converters here: https://acethinker.com/h264-converter
Logitech Capture will only allow 4K recording if your hardware and software are optimally connected and configured to allow for 4K recording. If not, Logitech Capture will automatically remove the 4K recording resolution list.
The following checklist can help you make sure you get a 4K recording:
- Your connected Logitech camera must be one of the following:
- BRIO 4K Stream Edition
- BRIO 4K Pro Webcam
- Your Logitech camera must be connected via USB3 using the bundled USB-C cable and preferably connected to motherboard USB3 ports.
- If you use Microsoft® Windows 7, 4K recording is not supported.
- If the video encoder is Cisco® OpenH264, 4K recording is not supported.
- If the video encoder is Intel® Quick Sync, your Intel® CPU must be Skylake architecture or later, otherwise 4K recording is not supported. If you do not know which Intel® CPU you have, please check Intel’s® How to Identify My Intel® Processor.
- If the video encoder is NVIDIA® NVENC, 4K recording is only possible when:
- Your primary monitor is connected directly to your NVIDIA® integrated or discrete NVIDIA® GPU.
- Your NVIDIA® GPU architecture is Maxwell 2nd generation or higher and uses the latest drivers. If you do not know which NVIDIA® GPU, its architecture and driver version, please consult the NVIDIA® website.