Prerequisites:
A list of firewall rules and exclusions can be found here.
Import the package into SCCM
- Download SyncApplicationBundle.zip which contains the zip file to import and the files folder.
- Extract the three files from SyncApplicationBundle.zip into your distribution point.
- In Application Management, Import the application.
- Browse to the network share location of the Logitech_Sync.zip file.
- At the Verification choose to Create new or Ignore duplicate.
- Once the import is completed, you can delete the Logitech_Sync.zip file.
Download the Sync Provisioning Package
- Log into your Sync Portal.
- Click on System-->Bulk Provisioning and Download the Windows Package.
- Extract the Compressed Files to the folder Logitech_Sync_files\Content_549b...on your distribution point. There should be three files in that folder.
Deploy the Application
- Build a Device Collection of the room systems you want to deploy to.
- Deploy the Application to a Collection.
- Mark the application as Required so it is force installed
- In User Notifications, choose "hide in software center and all notifications"
Installation Verification
You can monitor the progress of the installation by going to Monitoring/Deployments and Selecting Logitech Sync Provisioning. Sync has the following return codes. These are already configured in the imported application.
Return Code | Name | Description |
0 | Completed | Success |
121 | Command Error | There was an issue with calling the main installer. |
122 | Token Error | Provisioning Token not found. |
123 | Download Error | Syncagent Download failed, Check Firewall rules. |
124 | Install Error | Syncagent Installation failed. Check Endpoint Protection Exclusions. |
125 | Provision Error | Room provisioning failed. Check Firewall. |
It's important to note that even though the Name and Description are created, it is just a note of what the error code means. The text equivalent will not be reported in SCCM Logging.
Troubleshooting
Log files for installation issues can be found at c:\\Windows\Temp\LogiSync. The log files are the *.log and *.txt from the top level.