Trigger Autofocus

If your camera output appears blurry or the focus will not resolve to a clear, non-blurry image, try to trigger the “autofocus” - hold your hand in front of the lens and then remove it. The focus on the camera is automatic and should adjust itself.

Manually Adjust Zoom

If the camera does not self-adjust, try manually adjusting the camera focus. Download and install the Logitech Camera Settings App from the downloads page. Once installed, turn autofocus off in the Camera Settings App and then adjust the focus manually by adjusting the slider in the app.

It may also benefit the autofocus performance to clean the camera lens. Use a microfiber cloth and apply a small amount of lens cleaning solution to the cloth. Wipe the cloth in a circular motion on the lens to remove dirt, dust, and other obstructions from the lens.

Check Zoom Level

The camera zoom in MeetUp is a digital zoom. The image quality may lose its sharpness as you zoom in from 1X-5X, just as you experience on a smartphone.

Is RightSight enabled?

RightSight is Logitech’s auto framing software that is designed to keep all meeting participants within the meeting room focused and in-frame.

Ensure the Meetup camera has the latest firmware from the Meetup downloads page.

For instructions on enabling RightSight, click here.

How far away are you?

The further away from the lens, the subject is, the more digital zoom is required. Instead of heavily utilizing the digital zoom, consider moving the camera closer to the subjects or vice versa. The Meetup is a wide-angle lens designed for small to medium-sized conference rooms. Utilizing a wide-angle lens on a camera will limit the “in-focus” range.