JumpStart and/or Logitech support may not be able to address all issues related to the application in Microsoft Teams Room bundles; it may be necessary to check with Microsoft for assistance in these instances. 

If you are experiencing difficulties with a Logitech product used with Microsoft Teams Rooms, please check the current known issues listed on the Microsoft Documentation website here for guidance.

If you are currently running Microsoft Teams Rooms version 4.4.41, please upgrade to the latest version. We have identified issues with this version of the software that can negatively impact your conference room experience. If you are experiencing issues with your Microsoft Teams Rooms software not starting, Microsoft has published a step-by-step article on how to fix the issue here.

If your issue is not listed on that page, feel free to reach out to our Logitech support team at this link.