Symptom(s):

• Device does not power on
• Device powers on intermittently 
• Battery compartment damage
• Device does not charge

Likely Cause(s):

• Dead batteries
• Potential internal hardware issue

Possible solutions:

1. Recharge the device if it's rechargeable.
2. Replace with new batteries. If this doesn’t resolve the problem, check the battery compartment for possible damage or corrosion: 
   • If you find damage, please contact Support.
   • If there’s no damage, there could be a hardware issue.
3. If possible, try with a different USB charging cable or cradle and connect to a different power source.
4. If the device powers on intermittently there could be a break in the circuit. This could cause a possible hardware issue.