Software Version 2.5.293

After December 1, 2022, updates to Sync App will no longer occur automatically. Instead, you will be prompted whenever a new Sync App update is available, and you can then decide when to apply it. As part of the change, we are also releasing a new feature called Scheduled Sync App Updates in Sync App and Sync Portal, which gives you precise control of how and when the Sync App is updated. This feature will be delivered through one last automatic update on December 1 if you have not already update to Sync App 2.5.293.

• Issue resolved where a connectivity check introduced issues for proxy connected systems.

• General improvements and bug fixes.

Software Version 2.5.125

• Critical issue resolved: Sync App disabled auto exposure and auto white balance controls causing poor video quality

Software Version 2.5.116

Camera settings have now been added for Rally Bar, Rally Bar Mini, Rally, Rally Camera, and Meetup! Take control of your video experience with more granular controls over the picture.

• Support for Sync provisioning codes is now available in Sync App. You can get a provisioning code from Sync portal and use it to provision instead of your email and password.
• General bug fixes and improvements

Software Version 2.4.574

• General bug fixes and improvements.
• Bulk provisioning the Sync App stub, downloaded from Sync Portal, now respects proxy configuration at time of deployment.
• Tap (USB) firmware can now be upgraded directly from Sync.
• Additional settings for Rally Bar and Rally Bar Mini added to support CollabOS 1.6 release.

Software Version 2.4.535

• Resolved an issue where Sync would show devices connected to Swytch as disconnected when Swytch is in use.
• Improvement made to Sync App to be more resilient to fast PNP events

Software Version 2.4.468

• General bug fixes and improvements

Software Version 2.4.451

• Issue resolved where rooms in Sync may have seen incorrect devices associate with them.

Software Version 2.4.434

• Issue resolved where two monitored devices connected to the same meeting room PC were not both shown correctly.
• Fixed and issue where on occasion monitored devices would not report their status correctly to Sync portal.

Software Version 2.4.413

• You can now configure EQ settings for Rally Bar and Rally Bar Mini in Sync App.

Software Version 2.4.356

• Issue fixed where on occasion rooms would not reconnect back to Sync portal after nightly reboots.

Software Version 2.4.342

• Minor fix made to Rally Bar Mini enumeration messaging
• Improvements to Sync macOS Big Sur support
• Additional minor bug fixes and improvements
  

Software Version 2.4.322

• Issue resolved where some users were encountering a javascript error when installing Sync on a non-english version of Windows
• Sync App firmware updates now come from a static IP dedicated update server
• General bug fixes and improvements

Software Version 2.4.146

Features:

• Announcing Scribe support! Sync now supports Scribe with all of the monitoring and management capabilities you're familiar with in Sync.

Improvements:

• General stability improvements

Software Version 2.3.423

• Issue resolved where MeetUps were encountering issues during firmware updates.
• Issue resolved where on occasion a monitored device would not display connectivity properly.

Software version 2.3.371

• Announcing Rally Bar Mini support! Sync now supports Rally Bar Mini with all of the monitoring and management capabilities you're familiar with in Sync.
• Mic Pod connectivity now supported for Rally Bar and Rally Bar Mini.
• General bug fixes and improvements.

Software version 2.3.317

• Announcing Rally Bar support! Sync now supports Rally Bar with all of the monitoring and management capabilities you're familiar with in Sync
• Added support for Rally Bar anti-flicker configuration

Software version 2.3.260

Bugs

• General bug fixes and improvements

Software version 2.3.198

Bugs

• General bug fixes and improvements

Software version 2.2.165

Bugs

• Issue resolved where some rooms would not recover from being abruptly disconnected
• Issue resolved where RightSight would not work with Zoom Room on macOS

Software version 2.2.156

Bugs

• Issue resolved where Sync cloud connection would occasionally not recover from PC crash.

Software version 2.2.150

Bugs

• Issue fixed where RightSight would occasionally be turned off automatically
• General bug fixes and improvements

Software version 2.2.149

Bugs

• Issue fixed where Sync would occasionally not see the Rally Table Hub
• General bug fixes and improvements

Features

• Sync now supports Multitenancy! - Users can be a part of multiple organizations which makes it easier to manage across organizations.

Improvements

• Improved Swytch connectivity

Software version 2.2.139

Bugs

• Issue fixed where functioning Sync rooms were seen as offline
• Issue fixed where sometimes devices in a room were not recognized by Sync

Improvements

• General bug fixes and improvements

Software version 2.2.87

Bugs

• Issue fixed where RightSight option is sometimes disabled issue resolved for scheduled firmware updates on macOS Mojave
• Issue fixed where the Sync App UI would infrequently crash

Improvements

• Stability improvements to middleware service
• General bug fixes and improvements

Software version 2.1.273

Improvements

• Stability improvements were made to optimize Sync back end communication.

Software version 2.1.236

Bugs

• An issue was fixed were RightSight on macOS Catalina systems was not working as expected.
• An issue where room names would be forgotten after Sync update has been resolved

Features

• Sync now includes even more monitored devices. This allows you to monitor legacy Logitech devices and a growing number of 3rd party devices. See the full list here; https://prosupport.logi.com/hc/articles/360044122774

Improvements

• General stability improvements

Software version 2.1.129

Bugs

• An issue was fixed where RightSight settings were sometimes not saved correctly
• An issue was fixed on MacOS where Sync would potentially impact meeting join time
• General bug fixes

Features

• Sync now supports Tap! Monitor and manage your Tap through Sync
• Introducing monitored devices through Sync. This allows you to monitor legacy Logitech devices and a growing number of 3rd party devices. See the full list here; https://prosupport.logi.com/hc/articles/360044122774

Improvements

• General stability improvements

Software version 2.0.412

Bugs

• General bug fixes

Features

• RightSight now available for macOS! RightSight automatically moves the camera and adjusts the zoom to comfortably frame meeting participants
• Control RightSight settings locally or through Sync Portal

Improvements

• General stability improvements

Software version 2.0.206

Bugs

• General bug fixes

Features

• Sync Portal Support. Remotely manage your connected conference room devices for your whole organization in one place. Sync Portal allows for remote device room monitoring, scheduled firmware updates for your conferencing devices, and more. For more information check here: https://www.logitech.com/video-collaboration/products/sync.html
• Scheduled firmware updates. Users can now set a time for firmware updates to be applied.
• RightSight automatically moves the camera and adjusts the zoom to comfortably frame meeting participants. (Windows 10 only)
• Control RightSight settings locally or through Sync Portal

Improvements

• General stability improvements

Software version 2.0.146

Bugs

• General bug fixes

Features

• Sync Portal Support. Remotely manage your connected conference room devices for your whole organization in one place. Sync Portal allows for remote device room monitoring, scheduled firmware updates for your conferencing devices, and more. For more information check here: https://www.logitech.com/video-collaboration/products/sync.html
• Scheduled firmware updates. Users can now set a time for firmware updates to be applied.
• RightSight automatically moves the camera and adjusts the zoom to comfortably frame meeting participants. (Windows 10 only)
• Control RightSight settings locally or through Sync Portal

Improvements

• Sync now supports Meetup! Monitor and manage your MeetUp devices through Sync.
• Room rename now connected to Sync Portal
• General stability improvements

Software version 1.2.23

Bugs

• Timing for Rally update progress

Features

• Windows Update (WU) support for Rally and Rally Camera (Windows Only)

Improvements

• Bundled all background processes as Sync Agent (Windows Only)

Software version 1.1.0

Bugs

• Fixed window resizing issues
• Resolved text overflow problems
• Various bug fixes

Features

• Multi-language support (including Chinese, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, and Turkish)
• Automatically update to latest Sync version

Improvements

• Removed app blacklisting for firmware updates
• Added close buttons for fullscreen videos
• Minor performance improvements