Below you will find all the information needed to set up your firewall to allow Tune to function on your firewall secured network.
Firewall Rules
Protocol |
Ports |
Source |
Destination |
TCP, HTTP |
443 |
Logi Tune App Logi Tune Agent |
prosupport.logi.com support.logitech.com (only for accessing support portal) www.logitech.com |
TCP, HTTP |
443 |
Logi Tune App Logi Tune Agent Logi Tune Updater |
updates.vc.logitech.com svcs.vc.logitech.com |
TCP, HTTP |
443 |
Logi Tune App Logi Tune Agent |
releasenotes.vc.logitech.com |
TCP, HTTP |
443 |
Logi Tune App Logi Tune Agent |
kojin.vc.logitech.com kojin-accounts.vc.logitech.com |
TCP, HTTP |
443 |
Logi Tune App Logi Tune Agent Logi Tune Updater |
sync.logitech.com |
HTTPS |
443 |
PersonalCollab |
raijin.vc.logitech.com |
File Exceptions: Due to how Sync updates firmware, some antivirus or endpoint security systems may block the installation / running of Logi Tune.
Process |
Reason |
%ProgramFiles(x86)%\Logitech\LogiTune\LogiTuneAgent.exe |
Responsible for downloading the update binaries |
%ProgramFiles(x86)%\Logitech\LogiTune\LogiTuneUpdater.exe |
Responsible for updating firmware of Logitech devices. |
%ProgramFiles(x86)%\Logitech\LogiTune\LogiTune.exe |
Responsible for fetching the app settings from Logitech VC Cloud Servers |
LogiTuneInstall.exe |
This is only used for the installation process. |
LogiTuneSetup.msi |
This is only used for the installation process. |
Note : Logi Tune will not manage or update the core operating system.
Folder Exceptions: Due to how Sync Installers access some of the temporary folders, some antivirus or endpoint security systems may block the installation or running of Logi Tune.
Process |
Folder |
LogiTuneInstall.exe |
|
LogiTuneSetup.msi |
|
LogiTuneAgent.exe LogiTune.exe LogiTuneUpdater.exe |
|