Setup Guidance | Troubleshooting
MX Keys comes in a Standard (UNIFYING) and For Business (BOLT) version, indicated by the logos in the image below
For dedicated support for the Standard (UNIFYING) MX Keys, please click here: Getting Started - MX Keys.
For dedicated support for the For Business (BOLT) MX Keys, please continue below or by using the menu options to the left
SETUP GUIDANCE
HARDWARE SETUP GUIDANCE
- How to pair and unpair a Logi Bolt keyboard using the Logi Bolt app
- How to pair and unpair a Logi Bolt device to Bluetooth on Windows
- How to pair and unpair a Logi Bolt device to Bluetooth on macOS
- I tried to use the Microsoft Windows dictation feature but my language is not supported. Now my typing is garbled or incorrect
SOFTWARE SETUP GUIDANCE
TROUBLESHOOTING
CONNECTIVITY TROUBLESHOOTING
HARDWARE TROUBLESHOOTING
- I lost my bolt receiver, how do I order a new one?
- Keyboard/Mice/Pointers - Buttons or keys do not work correctly
- Troubleshooting for power and charging Issues
- Delay when typing
- I tried to use the Microsoft Windows dictation feature but my language is not supported. Now my typing is garbled or incorrect
SOFTWARE TROUBLESHOOTING
- How to troubleshoot Logi Bolt compatible devices on Windows and macOS
- How to check the app version and for updates in the Logi Bolt app
- How to stop the Logi Bolt app from running at startup in Windows
- How to stop the Logi Bolt app from running at startup on macOS
- How to change the Share diagnostics and usage data settings in the Logi Bolt app
- How to change language in the Logi Bolt app
- Toggle between multiple languages on iPadOS with an external keyboard
- External keyboard shortcuts for iPadOS
Frequently Asked Questions
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