This is a list of CollabOS Release Notes applicable for Rally Bar and Rally Bar Mini.
For all versions of CollabOS, you can find them here: CollabOS Release Notes.
Our latest updates are also available on Logitech Hub, where Sync users can subscribe to our release notes via email.
Version |
Release Date |
1.10.427 | November 15, 2023 |
1.10.409 |
October 11th, 2023 |
1.10.405 |
September 28th 2023 |
1.10.369 |
September 1st 2023 |
1.9.571 |
July 26th, 2023 |
1.9.565 |
July 20th, 2023 |
1.9.556 |
July 7th, 2023 |
1.9.552 |
June 26th, 2023 |
1.9.544 |
June 15th, 2023 |
1.8.716 |
April 12th, 2023 |
1.8.714 |
March 31st, 2023 |
1.8.711 |
March 20th, 2023 |
February 24th, 2023 |
|
February 21st, 2023 |
|
January 26th, 2023 |
|
December 16th, 2022 |
|
November 30th, 2022 |
|
October 14th, 2022 |
|
September 15th, 2022 |
|
August 24th, 2022 |
|
July 18th, 2022 |
|
June 6th, 2022 |
|
May 23rd, 2022 |
|
April 21st, 2022 |
|
February 28th, 2022 |
|
January 31st, 2022 |
|
January 13th, 2022 |
|
December 15th, 2021 |
|
December 1st, 2021 |
|
November 4th, 2021 |
|
September 15th, 2021 |
|
September 2nd, 2021 |
|
August 27th, 2021 |
|
August 18th, 2021 |
|
July 20th, 2021 |
|
June 24th, 2021 |
|
June 9th, 2021 |
|
June 1st, 2021 |
|
April 30th, 2021 |
|
April 8th, 2021 |
|
March 22nd, 2021 |
|
March 2nd, 2021 |
|
February 2nd, 2021 |
|
January 21st, 2021 |
CollabOS 1.10.427
Release date: November 15, 2023
IMPROVEMENTS
-
Zoom Room Appliances
-
Updated Zoom Room to version 5.16.5, Learn more about this update here.
-
BUG FIXES
-
Zoom Room Appliances
-
Fixed an issue where a static sound could be heard from the Rally Bar’s speaker during sign-in and proximity join.
-
-
CollabOS
-
Fixed an issue where the network configuration screen was skipped during onboarding in a proxy-enabled network.
-
CollabOS 1.10.409
Release date: October 11th, 2023
BUG FIXES
-
CollabOS:
-
Fixed an issue where certain devices with Logitech Swytch-connected failed to update to the latest release.
-
-
Teams Rooms on Android
-
Fixed an issue where the video stream would freeze during a Webex Direct Guest Join call on Teams Rooms on Android.
-
CollabOS 1.10.405
Release date: September 28th, 2023
IMPROVEMENTS
-
Zoom Rooms Appliances
-
Updated Zoom Room to version 5.15.8, Learn more about this update here.
-
-
Microsoft Teams Rooms on Android
-
Updated to the latest Teams Rooms admin agent version.
-
BUG FIXES
-
Zoom Rooms Appliances
-
Fixed an issue where calls using Zoom Phone would not be possible after a certain time period.
-
-
CollabOS:
-
Fixed an issue where certain devices would incorrectly detect two displays as being connected, even though only one display is physically connected.
-
-
CollabOS: Remote UI Access
-
Fixed an issue where the friendly name set for a device would be reset to the default name on the GoTo Resolve console.
-
Fixed an issue where resetting the device's network settings would disable the Remote UI Access feature.
-
Fixed an issue where the orientation of the Remote UI for wall-mounted Tap devices was inverted.
-
Fixed an issue where a Remote UI session would continue to be displayed as in session on the GoTo Resolve console even after the session had ended.
-
SERVICE PROVIDER APPLICATION VERSION
-
Microsoft Teams Rooms
-
Teams Apps version: 1449/1.0.96.2023062301 (June 2023)
-
Company Portal version: 5.0.5484.0
-
Admin Agent version: 486
-
-
Zoom Rooms Appliance
CollabOS 1.10.369
Release date: September 1st, 2023
NEW FEATURES
-
Introducing Remote UI Access!
-
Remote UI Access allows you to interact with CollabOS devices as if you were right in front of them.
-
Our first Remote UI Access partnership is with GoTo Resolve, a leader in remote endpoint management. GoTo Resolve now lets you manage Logitech CollabOS devices alongside many other device types and endpoints in your fleet.
-
-
RightSight 2 Grid View is no longer beta
-
Grid View uses AI to intelligently frame in-room meeting participants. It gives everyone more equitable representation in the meeting by detecting faces and zooming in on each person to give them their own frame.
-
In this release, the grouping algorithm has been greatly improved to reduce camera movement and minimize duplicative participant framing (which we internally call hitchhikers!).
-
The single-participant scenario has also been improved. Now, when only one person is detected in the room, Rally Bar will now frame the sole participant fully utilizing the main camera.
-
-
Introducing External Audio Support (Beta)!
-
Initially available for Zoom Rooms in Appliance mode, you can now connect an external DSP to your Rally Bar or Rally Bar Mini via a USB port.
-
When activated, the built-in microphone and speakers are deactivated, and audio-based features such as Speaker View are not available. While in beta, external audio is not compatible with Direct Guest Join.
-
-
New Logitech Sync features
-
Using Sync Portal, admins can now modify a network-connected device’s hostname.
-
A custom NTP server configuration can be set and will automatically apply when a device is connected to Sync. This new feature can be applied at either an individual room level or in a group setting.
-
-
New Zoom Room features
-
Logitech devices running CollabOS 1.10 can now wake up the meeting room using the PIR sensor data on Tap or Tap IP Zoom Room controller. This works great in conjunction with the Idle Time out settings to make sure rooms use less power when not in use.
-
Learn more about controlling the power saving mode in CollabOS settings here: 3.5 Power Saving & Management - CollabOS Guide
-
-
New Teams on Android features
-
Smart Camera Controls: End users can now use the native Teams controller to switch between various AI camera features such as Group Framing, Active Speaker & Composite People View.
-
External Camera Support: End users can now use native Teams controls to toggle between the built-in camera and connected USB cameras.
-
For more information on this Teams Rooms to version 1449/1.0.96.2023062301 (June 2023)
-
IMPROVEMENTS
-
RightSight 2 participants detection has been improved. Our latest machine learning models should be better at handling a couple of corner cases in which false detections occurred.
-
Camera Zone enhancements
-
Established Camera Zones are now applied to room occupancy detection and system wake logic.
-
-
Local Network Access enabled by default
-
New devices running CollabOS 1.10 or higher when being set up, will have LNA turned on by default. making it one step easier to get devices configured over the network. Existing devices that upgrade to CollabOS 1.10 or later will not change their existing LNA settings.
-
-
Zoom Rooms Appliances
-
Updated Zoom Room to version 5.15.5, Learn more about this update here.
-
BUG FIXES
-
Teams Rooms on Android
-
Fixed an issue where a CollabOS update triggered within Teams Admin Center required the device to have access to a Logitech server.
-
Fixed an issue where the Teams application logo would show up intermittently.
-
Fixed an issue where the mute state on the Teams UI intermittently did not match with Mic Pod mute state.
-
Fixed an issue where pressing the Scribe share button sometimes did not start the whiteboard share.
-
-
Zoom Rooms appliance
-
Fixed an issue where the microphone would not work on Direct Guest Join call into a Teams meeting.
-
Fixed an issue where in dual display setup, the second display will enter mirrored mode after the display enters power saving mode.
-
Fixed an issue where in certain meeting scenarios with more than 100 remote participants, selecting the Speaker Focus camera control would sometimes cause the device to reboot.
-
Fixed an issue where displays would turn off outside of a meeting even when participants were present in the meeting room.
-
-
CollabOS
-
Fixed an issue where a BYOD did not work for a small number of devices in BYOD appliance mode
-
Fixed an issue where the camera stream was green when used with Teams application running on VDI clients
-
KNOWN ISSUES
-
Remote UI Access
-
Network reset disables Remote UI Access. The Remote UI Access setting has to be enabled again to access the device remotely.
-
When the device is in low-power mode, you can wake the device ONLY by clicking on the ‘Home’ button in remote control screen of GoTo resolve console.
-
When TAP USB is mounted to wall, the screen shows upside down in remote view.
-
Remote UI Access feature get disabled when changing the MTU size to 1280.
-
When device nickname is changed in GoTo Resolve console, it reverts back to default after some time.
-
In some scenarios, status of the device shows 'in session' after the remote control has ended in GoTo Resolve.
-
SERVICE PROVIDER APPLICATION VERSION
-
Microsoft Teams Rooms
-
Teams Apps version: 1449/1.0.96.2023062301 (June 2023)
-
Company Portal version: 5.0.5484.0
-
Admin agent version: 463
-
-
Tencent Rooms
-
Tencent Rooms version: 3.16.210
-
Tencent Rooms controller version: 3.16.210
-
-
RingCentral
-
RingCentral Rooms version: 23.3.10.46
-
RingCentral Controller version: 23.3.10.46
-
-
Zoom Rooms Appliance
CollabOS 1.9.571
Release date: July 26th, 2023
IMPROVEMENTS
-
Microsoft Teams Rooms on Android
-
Updated Teams Rooms to version 1449/1.0.96.2023062301 (June 2023)
-
Preview of Content Camera Support (Logitech Scribe):
-
You can now effortlessly share whiteboards into Teams meetings using Logitech Scribe.
-
To start the whiteboard content share with Logitech Scribe,
-
Start a call and initiate a content share either using the option in the UI or Using the Scribe purple button to initiate a share.
-
-
-
Coming soon in an upcoming CollabOS release:
-
Support for camera modes.
-
External camera support.
-
-
BUG FIXES
-
Teams Rooms on Android
-
Fixed an issue where meetings with more than 15 participants could experience intermittent call drops.
-
KNOWN ISSUES
-
Zoom Rooms
-
Displays turn off when not in an active meeting and participants are still in the meeting room.
-
Applicable only to devices that use Zoom Rooms Device Operation time with "Control with Idle Time-Out" enabled.
-
When not in a meeting and after the Idle Time-Out, devices can temporarily go to a low power state even if people are in the meeting room.
-
Workaround: Use Control with Schedule option instead of using “Control with Idle Time-out” in Zoom Rooms Devices Operation time.
-
This will be resolved in an upcoming Zoom Rooms release.
-
-
-
SERVICE PROVIDER APPLICATION VERSION
-
Microsoft Teams Rooms
-
Teams Apps version: 1449/1.0.96.2023062301 (June 2023)
-
Company Portal version: 5.0.5484.0
-
Admin agent version: 463
-
CollabOS 1.9.565
Release date: July 20th, 2023
IMPROVEMENTS
-
Zoom Rooms
- Updated Zoom Room to version 5.15.1
-
Smart Gallery supports up to 3 video streams at 720p resolution.
- This latest update on Logitech Rally Bar and Rally Bar Mini has improved the streaming capabilities. Now 3 streams will be sent at a maximum resolution of 720p, while the remaining 2 streams are at 360p resolution.
- Learn more about this update here.
-
RingCentral
- Updated RingCentral to version 23.2.30
KNOWN ISSUES
-
Zoom Rooms
-
Displays turn off when not in an active meeting and participants are still in the meeting room.
- Applicable only to devices that use Zoom Rooms Device Operation time with "Control with Idle Time-Out" enabled.
- When not in a meeting and after the Idle Time-Out, devices can temporarily go to a low power state even if people are in the meeting room.
-
Workaround: Use Cotrol with Schedule option instead of using “Control with Idle Time-out” in Zoom Rooms Devices Operation time.
- This will be resolved in an upcoming Zoom Rooms release.
-
Displays turn off when not in an active meeting and participants are still in the meeting room.
SERVICE PROVIDER APPLICATION VERSION
- Zoom Rooms
-
RingCentral
- RingCentral Rooms version: 23.2.30
- RingCentral Controller version: 23.2.30
CollabOS 1.9.556
Release date: July 7th, 2023
IMPROVEMENTS
-
Microsoft Teams Rooms on Android
-
We've added support for device Power Saving options in Teams Admin Center. With this update, you can enable devices to automatically go into a power savings mode 10 minutes after the room becomes vacant. This will help conserve energy to make your workspace more efficient.
- Devices will activate when someone enters the room or initiates a call using the controller.
-
We’ve removed the previous default office hours of 8am to 5pm for devices which do not utilize Team Admin Center’s office hour settings.
- Existing devices that upgrade to 1.9.556 will retain the default 8am to 5pm configuration.
- New devices or existing devices that are factory reset and complete OOBE (out of box setup) will use office hours only when configured within Teams Admin Center.
-
We've added support for device Power Saving options in Teams Admin Center. With this update, you can enable devices to automatically go into a power savings mode 10 minutes after the room becomes vacant. This will help conserve energy to make your workspace more efficient.
CollabOS 1.9.552
Release date: June 26th, 2023
BUG FIXES
-
RingCentral Rooms
- Fixed an issue where the RingCentral app would crash after the mandatory weekly reboots.
SERVICE PROVIDER APPLICATION VERSION
-
RingCentral
- RingCentral Rooms version: 23.2.25
- RingCentral Controller version: 23.2.25
CollabOS 1.9.544
Release date: June 15th, 2023
NEW FEATURES
- Introducing Camera Zone!
- Camera Zone allows you to specify an area for the camera to actively detect and frame meeting participants, reducing distractions and ensuring that only the relevant activity within the specified area is captured.
- Camera Zone is available for Rally Bar and Rally Bar Mini deployed in Appliance Mode. USB Mode support is coming in an upcoming CollabOS update. USB Mode users can evaluate the feature now by setting a zone in appliance mode.
- To set up a Camera Zone, click here.
- Camera Zone allows you to specify an area for the camera to actively detect and frame meeting participants, reducing distractions and ensuring that only the relevant activity within the specified area is captured.
- Logitech Sight support
- Rally Bar and Rally Bar Mini now work with Logitech Sight, an AI-powered tabletop camera with intelligent multi-participant framing. Learn more about Logitech Sight.
- Scheduled Reboots are now available in Sync
- You can now schedule daily or weekly device reboots using Logitech Sync.
- Out-of-meeting room occupancy in Sync
- Rally Bar and Rally Bar Mini will send room occupancy data to Sync to provide both in-meeting and out-of-meeting room occupancy information. This feature is available for both USB Mode and Appliance Mode configurations.
- Note: Room Occupancy is part of the Insights feature within Sync and requires either a Sync Plus or Select Room license.
- Rally Bar and Rally Bar Mini will send room occupancy data to Sync to provide both in-meeting and out-of-meeting room occupancy information. This feature is available for both USB Mode and Appliance Mode configurations.
- Zoom Rooms Appliance
- We’ve enhanced the BYOD experience on Zoom Room so that the meeting room controller and scheduler won’t appear offline while in BYOD mode. Additionally, BYOD sessions can automatically book the meeting room. Learn more here.
IMPROVEMENTS
-
CollabOS
- RightSight 2 Speaker View
- The Speaker View feature is no longer labeled as "beta". Thank you for your feedback, which helped us refine the feature.
- Hostname character limit increased
- Network-connected devices now allow custom hostnames to be longer than the NetBIOS 15-character limit. Hostnames can be configured using on-device settings or LNA.
- RightSight 2 Speaker View
- Zoom Rooms Appliance
- Updated Zoom Room to version 5.14.5
- Learn more
- Microsoft Teams Rooms on Android
- Updated Teams Rooms to version 1449/1.0.96.2023041207
- Learn more
BUG FIXES
-
CollabOS
- Fixed an issue where in some cases Sync Insights were not being reported.
-
Microsoft Teams Rooms on Android
- Fixed an issue in Teams Rooms where Teams crashed in Front Row mode when using a dual display setup.
- Fixed an issue when the feedback dialog appears on the main display instead of Tap.
- Fixed an issue where certain devices coming out of office hours would show a purple Logi screen
- Fixed an issue where sometimes the mute state on the UI did not always match the mute state of the device's microphone.
- Zoom Rooms Appliance
- Fixed an issue where in certain network conditions, the active speaker tile would show green pixelation artifacts.
- Fixed an issue where Zoom Rooms devices were waking up from sleep mode even when the on-device settings for AI viewfinder settings were disabled.
KNOWN ISSUES
- Zoom Rooms Appliance
- Screenshare does not work when using MacOS 13.3+ along with Logitech Swytch.
- Microsoft Teams Rooms Appliance
- Screen Share does not work when using MacOS running on intel along with Logitech Swytch.
SERVICE PROVIDER APPLICATION VERSION
Note: Go To Meeting Rooms and Pexip as service providers have been removed from CollabOS 1.9 onwards. If you need more information, please contact the support team.
- Zoom Rooms Appliance
-
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2023041207
- Company Portal version: 5.0.5484.0
- Admin agent version: 413
- Known issues
-
Tencent Rooms
- Tencent Rooms version: 3.14.200.584
- Tencent Rooms controller version: 3.14.200.577
- RingCentral
-
GoTo Rooms
- GoTo Rooms in appliance mode is not supported starting from this release onwards.
- Learn more
-
Pexip Rooms
- Pexip Rooms in appliance mode is not supported starting from this release onwards.
- Learn more
CollabOS 1.8.716
Release date: April 12th, 2023
IMPROVEMENTS
-
Zoom Rooms
- Updated Zoom Room to version 5.14
- Webinar Session Branding
- Enhancement to local content sharing
- Improvement to pairing process
- Digital signage setup enhancement
- In-meeting chat enhancements
- Toggle full room view
- Hybrid meeting information
- Update to Show/Hide Non-Video Participants
- Sharing a companion whiteboard
- For more information, see release notes
- Updated Zoom Room to version 5.14
BUG FIXES
- Zoom Rooms Appliance
- Fixed an issue where Teams Direct Guest Join calls occasionally drop
SERVICE PROVIDER APPLICATION VERSIONS
Zoom Rooms
CollabOS 1.8.714
Release date: March 31st, 2023
IMPROVEMENTS
-
Microsoft Teams Rooms on Android
- Updated Teams Rooms on Android to version 1449/1.0.96.2023031201
- Join Teams meeting with ID
- HDMI audio share
- Front row layout
- Single tap ad hoc meetings
- Room reservation extension
- HDMI connect auto share controls
- For more information, see Microsoft’s release notes
- Updated Teams Rooms on Android to version 1449/1.0.96.2023031201
BUG FIXES
-
Microsoft Teams Rooms on Android
- Fixed an issue in Teams Rooms where remote participants occasionally could not see the room camera feed.
- Fixed an issue in Teams Rooms where the device timezone was incorrect when configuration profile is pushed from Teams Admin Center.
- Fixed an issue in Teams Rooms where changing the wallpaper would fail when downloading.
- Fixed an issue in Teams Rooms where it was not possible join a Zoom Direct Guest Join meeting which use a passcode
- Fixed an issue in Teams Rooms where Meet Now calls to Teams on a browser occasionally dropped calls after 5 min
- Fixed an issue in Teams Rooms where the Teams whiteboard option toggles off when disconnecting Logitech Tap
SERVICE PROVIDER APPLICATION VERSIONS
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2023031201
- Company Portal version: 5.0.5484.0
- Admin agent version: 413
- Known issues
CollabOS 1.8.711
Release date: March 20th, 2023
NEW FEATURES
-
RightSight 2 Grid View is now available for Teams Rooms on Android
- Grid View settings can be configured on-device, via Local Network Access, or using the Sync portal.
-
Support for Three Displays in Zoom Rooms
- Three-display support is available for Rally Bar, Rally Bar Mini, and RoomMate using a USB-to-Display Adapter.
- For more details on display support for up to 3 displays, refer here. And for Zoom Rooms support for multiple displays, refer here.
- Note: To ensure proper functionality of 3 displays support, please disable the Zoom Rooms Device Operation Time.
IMPROVEMENTS
-
Microphone Performance
- Improvements to the dereverberation algorithm to make the in-room participant’s voice sound more natural.
-
Time Zones with Daylight Saving Time
- This update includes the addition of summer and standard time for timezone selection in countries such as the United States, Mexico, the United Kingdom, Australia, Canada, Sweden, Switzerland, Norway, the Netherlands, France, Finland, and Germany, which all respect daylight saving timezone offsets.
BUG FIXES
- Fixed an issue where certain devices provisioned to Sync would not see CollabOS updates.
- Fixed an issue where Screenshare mode shows a white screen when using certain HDMI dongles.
- Zoom Rooms Appliance
- Fixed an issue where the Zoom Room controllers would freeze and become disconnected from the ZDM portal.
- Fixed an issue where the serial number of Rally Bar/Rally Bar Mini was shown instead of the MAC address in the ZDM portal.
- Teams Rooms on Android
- Fixed an issue where the language configuration from Teams Admin Center profile was getting applied incorrectly.
SERVICE PROVIDER APPLICATION VERSIONS
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2022120503
- Company Portal version: 5.0.5484.0
- Admin agent version: 413
- Known issues
Zoom Rooms
RingCentral Rooms
Tencent Rooms
- Tencent Rooms version: 3.11.170.655
- Tencent Rooms Controller version: 3.11.170.631
GoTo Rooms
- GoTo Rooms Controller version: 1.216.1
Pexip Rooms
- Pexip Rooms version: 2.1.2
CollabOS 1.8.302
Release date: February 24th, 2023
IMPROVEMENTS
-
Zoom Rooms
- Updated Zoom Room to version 5.13.6
- Third-party meeting join buttons on the home screen
- Join ad hoc Microsoft Teams meetings
- Join ad hoc Webex meetings via SIP
- Shared meeting content on Companion Whiteboards
- For more information, see release notes
- Updated Zoom Room to version 5.13.6
SERVICE PROVIDER APPLICATION VERSIONS
Zoom Rooms
CollabOS 1.8.300
Release date: February 21st, 2023
IMPROVEMENTS
-
Microsoft Teams Rooms on Android
- Updated Teams Rooms on Android to version 1449/1.0.96.2022120503
- Microsoft Whiteboard support for better collaboration outside of Teams meetings.
- Remote Camera PTZ Controls for hybrid meetings.
- For more information, see Microsoft’s release notes
- Updated Teams Rooms on Android to version 1449/1.0.96.2022120503
SERVICE PROVIDER APPLICATION VERSIONS
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2022120503
- Company Portal version: 5.0.5484.0
- Admin agent version: 413
- Known issues
CollabOS 1.8.295
Release date: January 26th, 2023
BUG FIXES
- Fixed an issue where after an extended period of inactivity, the camera in both USB and Appliance mode could become unavailable and require a reboot.
CollabOS 1.8.293
Release date: December 16th, 2022
IMPROVEMENTS
- Zoom Rooms Appliance
- Displays now wake up within 10 seconds when using “Control with Idle Time-Out��� under Zoom Rooms Device Operation time
BUG FIXES
- Zoom Rooms Appliance
- Fixed an issue where a small number of devices connected to Dual Displays could become non-responsive and require a reboot.
CollabOS 1.8.290
Release date: November 30th, 2022
NEW FEATURES
-
Introducing RightSight 2 Grid View (Beta)
- Grid View enables equitable representation in meetings by cutting out empty space and zooming in on people to fill their frame. In-person meeting participants can be displayed in up to four different grids. For information on how to enable Grid View, you can find more information here.
-
Zoom Rooms Appliance
- Multi-Stream (also known as Smart Gallery): With this setting, remote participants see a total of five video streams coming from the Zoom Rooms device.
-
- The first video stream shows the entire room.
- The other four streams show meeting participants.
-
- Multi-Stream (also known as Smart Gallery): With this setting, remote participants see a total of five video streams coming from the Zoom Rooms device.
-
Microsoft Teams Rooms on Windows Support
- For Microsoft Teams Rooms on Windows customers, Grid View will produce a single video stream with up to four individual grids.
- To enable Grid View you will need Sync App (version 2.5.293 and above), found here.
- Additional platform support coming in future CollabOS updates.
- Grid View is in beta to collect your feedback and refine the experience. Send feedback to rightsight2-beta@logitech.com.
-
Local Network Access: status page
- Now when Local Network Access is enabled, it is possible to check on the device status for a quick glance at the health of the device.
IMPROVEMENTS
-
Zoom Rooms
- Updated Zoom Room to version 5.12.6.
-
- HDMI input now supports up to 1080p@30fps.
- High Fidelity Audio mode
- For more information, see Zoom’s release notes
-
- Improvements to conserve energy when the device is using operating time and Idle Mode controls.
- You can now choose between Device Operation and Idle Mode in ZDM. The idle mode will automatically turn off the TV when no one is present in the room for a set period of time. See instructions here
- Limitations when using “Control with Idle Time-Out” under Zoom Rooms Device Operation time
- Zoom Rooms uses the People count always, independent of the CollabOS setting.
- It could take 30 seconds to a minute for Zoom Rooms Appliance mode to wake up the displays
- It is recommended to disable the Tap Motion sensor since it would wake up the room and show a black image.
- For more information on how Power saving & management work on CollabOS devices, you can find more information here.
- Updated Zoom Room to version 5.12.6.
-
Multi-Certificate Support
- You can now upload up to 50 CA certificates to your CollabOS device using Local Network Access. You can find instructions on how to upload certificates here.
-
Local Network Access
- FQDN (fully qualified domain name) support is now available to access Local Network Access.
- When the hostname is changed, you need to reboot the device to trigger DNS update.
- FQDN (fully qualified domain name) support is now available to access Local Network Access.
-
Microphone Performance
- Improvements to better handle the speaker's voice in higher noise floor environments - e.g. Devices installed close to HVACs.
BUG FIXES
- Microsoft Teams Rooms on Windows
- Fixed an issue where in certain conditions audio would not playback.
- Fixed an issue where in certain conditions the camera would show no video and lose Pan/Tilt/Zoom controls.
- Fixed an issue where the Rally Bar/Rally Bar Mini camera would drop to lower right when not in a call, this is fixed by installing the latest version of the Sync app.
- Microsoft Teams Rooms on Android
- Fixed an issue where remote participants observed a black video stream from the meeting room.
- Fixed an issue where Microsoft end-point manager showed the device as non-compliant for the “Block USB debugging on device” setting.
- Fixed an issue where Teams calls stopped the application when CollabOS settings were opened from the remote.
- Zoom Rooms Appliance Mode
- Fixed an issue in certain devices which showed "Preferred camera not working".
- Fixed an issue where the user is prevented from muting the microphone during HDMI sharing.
- Fixed an issue where audio is not working for video shared via AirPlay.
- Logitech Sync
- Fixed an issue where Sync shows in-use state, even if the device is not in use.
- Fixed an issue where Sync shows update failed even though the device was updated successfully.
- Logitech CollabOS
- Fixed an issue where Central European Time (CET) is not available in some European countries.
- Fixed an issue where the device LLDP attributes were not fully populated.
LIMITATIONS
RightSight 2 Grid View (Beta)
- Microsoft Teams Rooms on Windows
- When in an MTR on Windows meeting, the video may lag briefly while zooming in.
802.1x Authentication on Local Network Access
- Proxy details and TCP/IP details cannot be changed after the device is authenticated with EAP - PEAP configuration.
Status page
- Status for wireless 802.1x authentication is not shown in the status page.
SERVICE PROVIDER APPLICATION VERSIONS
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2022090606
- Company Portal version: 5.0.5484.0
- Admin agent version: 382
- Known issues
Zoom Rooms
RingCentral Rooms
Tencent Rooms
- Tencent Rooms version: 3.11.170.566
- Tencent Rooms Controller version: 3.11.170.554
GoTo Rooms
- GoTo Rooms version: 1.216.1
- GoTo Rooms Controller version: 1.216.1
Pexip Rooms
- Pexip Rooms version: 2.1.2
CollabOS 1.7.552/1.7.570
CollabOS 1.7.570 - Version shown when updating from Zoom Device Management Portal.
CollabOS 1.7.552 - Version shown when updating from Logitech Settings, Sync Portal.
Teams Admin Center version is still pending.
Release date: October 14th, 2022
IMPROVEMENTS
- Improvements to camera system stability when used in Appliance or USB mode.
- RightSight 2 Speaker View: When there is no active speaker, the speed of framing the entire room matches the farming speed setting.
BUG FIXES
- Screen Share app and BYOD mode
- Fixed an issue where HDMI-IN content sharing showed a white blank screen.
- Microsoft Teams Rooms on Android
- Fixed an issue where the Intune policy showed the device disk encryption was non-compliant.
- Fixed an issue where in certain conditions the autofocus on the device is slow.
- Zoom Rooms
- Fixed an issue where devices on proxy-based networks can fail to connect to Zoom Device Management.
- Update the device using Sync Portal or Local Network Access or on-device settings to this CollabOS 1.7.552.
- After the update is completed, using the instructions here, Verify the “Connected to ZDM” is showing as connected.
- Fixed an issue where devices on proxy-based networks can fail to connect to Zoom Device Management.
SERVICE PROVIDER APPLICATION VERSIONS
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2022090606
- Company Portal version: 5.0.5484.0
- Admin agent version: 361
- Known issues
Zoom Rooms
- Zoom Rooms version: 5.11.3.1619
- Zoom Rooms Controller version: 5.11.3.1429
RingCentral Rooms
- RingCentral Rooms version: 22.2.20.82
- RingCentral Rooms Controller version: 22.2.20.82
Tencent Rooms
- Tencent Rooms version: 2.12.120.542
- Tencent Rooms Controller version: 2.12.120.541
GoTo Rooms
- GoTo Rooms version: 1.216.1
- GoTo Rooms Controller version: 1.216.1
Pexip Rooms
- Pexip Rooms version: 1.1.15
CollabOS 1.7.300
Release date: September 15th, 2022
IMPROVEMENTS
-
Microsoft Teams Rooms on Android
- Updated to Teams Rooms 1449/1.0.96.2022090606.
- In this release, Teams Rooms on Android enables Fit to frame automatically for incoming Videos from other Microsoft Teams Room devices.
- Teams desktop client crops videos to make them fit your screen better. (more information)
- Microsoft Teams Rooms video stream is excluded from this cropping by default to give you an uncropped view of meeting rooms.
- Improvements and bug fixes for Teams Rooms on Android video-related issues
- For known issues and troubleshooting, read Known issues in Teams Rooms and devices
- In this release, Teams Rooms on Android enables Fit to frame automatically for incoming Videos from other Microsoft Teams Room devices.
- Updated to Teams Rooms 1449/1.0.96.2022090606.
BUG FIXES
Microsoft Teams Rooms on Android
- Issue resolved in this Teams Rooms 1449/1.0.96.2022090606
- Fixed an issue where in certain cases the user was required to login 2-3 times to sign in to Teams.
- Fixed an issue where Together mode is was not working when layout was changed on the touch console
KNOWN ISSUES
Microsoft Teams Rooms on Android
- In some cases the far-end video freeze for a short duration, then recovers
SERVICE PROVIDER APPLICATION VERSIONS
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2022090606
- Company Portal version: 5.0.5484.0
- Admin agent version: 361
- Known issues
Zoom Rooms
- Zoom Rooms version: 5.11.3.1619
- Zoom Rooms Controller version: 5.11.3.1429
RingCentral Rooms
- RingCentral Rooms version: 22.2.20.82
- RingCentral Rooms Controller version: 22.2.20.82
Tencent Rooms
- Tencent Rooms version: 2.12.120.542
- Tencent Rooms Controller version: 2.12.120.541
GoTo Rooms
- GoTo Rooms version: 1.216.1
- GoTo Rooms Controller version: 1.216.1
Pexip Rooms
- Pexip Rooms version: 1.1.15
CollabOS 1.7.289
Release date: August 24th, 2022
NEW FEATURES
-
CollabOS Relay
- Relay lets you quickly and easily set up and configure a Rally Bar or Rally Bar Mini from a Tap IP. Learn more.
- Note: If you're setting up a new Rally Bar or Rally Bar mini with an already configured Tap IP, we recommend factory resetting the Tap IP and setting up the devices together.
-
802.1X Wired Network Authentication Support
- 802.1x wired network supports EAP-TLS, PEAP: MSCHAPv2, or GTC. Learn more.
IMPROVEMENTS
-
Updated Network Settings
- The new UI for network configuration simplifies the network setup process. With a single listed view, all settings can now be configured easily.
- Now you can now upload TLS certificates or System certificates(CA) using either the LNA or Sync app. Learn more.
-
Sync - Remote Device Management enhancements.
- Provisioning Codes - We’ve simplified provisioning new devices to Sync with provisioning codes Simply generate a code in Sync Portal and enter it instead of using your Sync credentials. Learn more.
- Improved network connection handling of certain proxy configurations that use a PAC file. Learn more
-
Microphone Performance
- Further improvements for when a speaker's voice transitions between multiple Mic Pods.
- Improvements to a speaker’s voice transitioning between Mic Pod and Rally Bar/Rally Bar Mini embedded microphones.
-
Microsoft Teams Rooms
- Microsoft Teams support for Office Hours.
-
Zoom Rooms Appliance
- Updated to Zoom Rooms v5.11.3. For more information, see Zoom’ssupport website
BUG FIXES
- Fixed an issue where-in using the volume keys on the remote controller would disconnect the Rally Bar or Rally Bar from the BYOD PC.
SERVICE PROVIDER APPLICATION VERSIONS
-
Microsoft Teams Rooms
- Teams Apps version: 1449/1.0.96.2022051102
- Company Portal version: 5.0.5304
- Admin agent version: 322
- Known issues
-
Zoom Rooms
- Zoom Rooms version: 5.11.3.1619
- Zoom Rooms Controller version: 5.11.3.1429
-
RingCentral Rooms
- RingCentral Rooms version: 22.2.20.82
- RingCentral Rooms Controller version: 22.2.20.82
-
Tencent Rooms
- Tencent Rooms version: 2.12.120.542
- Tencent Rooms Controller version: 2.12.120.541
-
GoTo Rooms
- GoTo Rooms version: 1.216.1
- GoTo Rooms Controller version: 1.216.1
-
Pexip Rooms
- Pexip Rooms version: 1.1.15
CollabOS 1.6.568
Release date: July 18, 2022
IMPROVEMENTS
-
Zoom Rooms
- Updated to Zoom Rooms v5.11
- For more information, see Zoom’ssupport website
-
Microphone performance
- Further improvements in Speaker Boost mode when the speaker's voice is moving between multiple mic pods
BUG FIXES
-
Microsoft Teams Rooms on Android
- Fixed an issue where-in switching to BYOD mode was stopped when the device was not in an active call.
SERVICE PROVIDER APPLICATION VERSIONS
-
Microsoft Teams Rooms on Android
- Teams Rooms: 1.0.96.2022051102
- Company Portal: 5.0.5304
- Teams Admin Agent: 322
-
Zoom Rooms
- Room application: 5.11.0.1553
- Controller application: 5.11.0.1386
-
Tencent Rooms
- Room application: 2.12.90.579
- Controller application: 2.12.90.550
-
RingCentral Rooms
- Room and Controller application: 22.1.20.173
-
GoTo Room
- Room and Controller application: 1.197.2
-
Pexip Room
- Room and Controller application: 1.1.11
CollabOS 1.6.552
Release date: June 6, 2022
NEW FEATURES
-
Direct Guest Join - Easily join a Teams meeting from Zoom, and vice versa
- Direct Guest Join allows users to join Microsoft Teams meetings from Zoom Rooms, and Zoom meetings from Microsoft Teams without needing additional infrastructure or licensing.
- The feature is now available on Teams Rooms on Android and Zoom Rooms
-
Microsoft Teams Rooms on Android
-
- Enable Direct Guest Join through on-device settings.
- Step 1: Go to Device Settings - System - Service Provider - Teams Admin Settings - Meetings
- Step 2: Under “Allow joining third party meetings”
- Step 3: Enable Zoom
- See the how-to video here
- Note: This feature has a staggered roll out, which may affect availability.
- Note: This feature is currently only available on Rally Bar and Rally Bar Mini. RoomMate is currently not supported.
- Enable Direct Guest Join through on-device settings.
-
-
Zoom Rooms
- Instructions for enabling and disabling the feature are available here.
- See the how-to video here
- Note: This feature is currently only available on Rally Bar and Rally Bar Mini.
IMPROVEMENTS
- Microsoft Teams Rooms on Android
-
-
- Updated to Teams Rooms 2022 Update 2.
- For more information, see Microsoft’s Teams website.
-
- Added 16 new languages for use with service providers
-
- Choose from Croatian, Czech, Dutch, Filipino, Hungarian, Indonesian, Italian, Korean, Latvian, Lithuanian, Malay, Polish, Romanian, Slovenian, Swedish, and Turkish.
BUG FIXES
- Microsoft Teams Rooms on Android
-
- Fixed an issue where-in certain cases the remote participants do not see the meeting room device video.
- Fixed an issue where the secondary display mirrored the primary screen when waking up from idle for a long time.
- Fixed an issue where Teams on Android could not join calls when using a dual-screen setup with older displays.
- Fixed an issue where the device did not auto-accept incoming calls.
- Fixed an issue where unpinning participants during a call resulted in loss of incoming video feeds.
- Fixed an issue where PSTN Audio was disabled when joining a call.
SERVICE PROVIDER APPLICATION VERSIONS
-
Microsoft Teams Rooms on Android
- Teams Rooms: 1.0.96.2022051102
- Company Portal: 5.0.5304
- Teams Admin Agent: 322
-
Zoom Rooms
- Room application: 5.10.3.1221
- Controller application: 5.10.3.1274
-
Tencent Rooms
- Room application: 2.12.90.579
- Controller application: 2.12.90.550
-
RingCentral Rooms
- Room and Controller application: 22.1.20.173
-
GoTo Room
- Room and Controller application: 1.197.2
-
Pexip Room
- Room and Controller application: 1.1.11
CollabOS 1.6.425
Release date: May 23, 2022
NEW FEATURES
-
Local Network Access (LNA) has been enhanced to allow remote device Reboot, Shut down, and Report a bug.
- For information on LNA, such as enabling features during or after device setup, see the article Local Network Access.
IMPROVEMENTS
-
RightSight 2 Speaker View (Beta)
- Improved Picture-in-Picture (PiP) timing
- When in Speaker View (Beta) the PiP timing has been improved so that the active speaker is always in frame, either in PiP or in the main camera stream. The delay is adjusted based on speed control preferences.
- Extended coverage in Picture-in-Picture (PiP)
- The PiP has been improved to have better coverage of people seated on the sides nearest to the device.
- The PiP has been improved to have better coverage of people standing >3m away from the device.
- Extended coverage in Picture-in-Picture (PiP)
-
Microsoft Teams Rooms on Android
- User settings: Teams Rooms users can now access settings for meeting room users. The following options are now available in the User settings section.
- Accessibility
- Large Text, High Contrast Mode, Color Correction
- About device details
- Reboot device
- Accessibility
- User settings: Teams Rooms users can now access settings for meeting room users. The following options are now available in the User settings section.
-
Zoom Rooms Appliance
- Updated to Zoom Rooms v5.10.3
- Support for Microsoft Teams Direct Guest Join (from Zoom)
- Direct Guest Join allows users to join Microsoft Teams meetings from Zoom Rooms without the need for any additional infrastructure or licensing.
- Instructions to enable or disable the feature are available here.
- Note: This feature is currently available only on Rally Bar and Rally Bar Mini
- Zoom Whiteboard, a cross-platform visual collaboration solution.
- Support for Airplay sharing
- For more information, see Zoom’s support website
- Support for Microsoft Teams Direct Guest Join (from Zoom)
- Updated to Zoom Rooms v5.10.3
-
Improvements to device button interactions
- Local Network Access or Bluetooth pairing can now be activated by pressing and holding the button, without needing to release the button press.
BUG FIXES
-
Zoom Rooms Appliance
- Fixed an issue in Sync were changing the Zoom Rooms camera settings to Smart Gallery Multi-Stream showed the incorrect status in Sync.
- Fixed an issue where RightSight 2 speed controls would reset to default settings when switching between Group View and Speaker View.
SERVICE PROVIDER APPLICATION VERSIONS
-
GoTo Room
- Room and Controller application: 1.197.2
-
Microsoft Teams Rooms on Android
- Room and Controller application: 1.0.96.2022011305
-
Pexip Room
- Room and Controller application: 1.1.11
-
RingCentral Rooms
- Room and Controller application: 22.1.20.173
-
Tencent Rooms
- Room application: 2.12.90.579
- Controller application: 2.12.90.550
-
Zoom Rooms
- Room application: 5.10.3.1221
- Controller application: 5.10.3.1274
CollabOS 1.6.272
Release date: April 21, 2022
Applicable for Rally Bar, Rally Bar Mini
NEW FEATURES
-
Local Network Access (LNA)
- Previously available as beta in CollabOS 1.5, Local Network Access can now be used to set up devices and configure additional settings that were not available previously.
- Complete the out-of-box experience (OOBE) setup for Rally Bar and Rally Bar Mini.
- Configure network settings (wired or wireless), service provider, regional settings, and more.
- Connect devices to Sync using a provisioning code.
- To learn how to generate a provisioning code, see the article Sync Provisioning Code Information.
- Important: LNA is disabled by default.
- Note: LNA is also now available for RoomMate, Tap IP, and Tap Scheduler as part of the CollabOS 1.6 update.
- For information on LNA, such as how to enable the feature during or after device setup, see the article Local Network Access.
- Previously available as beta in CollabOS 1.5, Local Network Access can now be used to set up devices and configure additional settings that were not available previously.
-
Expanded audio system support
- Rally Bar Mini now supports up to 3 Mic Pods and 2 Mic Pod Hubs.
- Rally Bar now supports up to 4 Mic Pods and 2 Mic Pod Hubs.
-
RightSight 2 speed controls
- Group View - Increase or decrease the speed at which the camera frames meeting participants.
- Speaker View (Beta) - Control how quickly the camera responds to speakers and how quickly it reframes active speakers.
- For more information on RightSight 2 speed controls, see the article Introducing RightSight 2 and Speaker View.
- Tap screen auto-rotate
- You can now set Tap (USB) to automatically rotate its screen depending on how the device is oriented.
- MTU packet size customization
- You can now customize the network MTU packet size from the device.
- Zoom Room Appliance External Camera Support
- Zoom Rooms powered by Rally Bar or Rally Bar Mini can now toggle between the built-in camera and Rally Camera or MeetUp with PTZ controls.
IMPROVEMENTS
- Microphone performance
- Improvements to the noise suppression algorithm to improve the quality of voice.
- Improvements in Speaker Boost mode when the speaker voice is moving between multiple midpods
- Microsoft Teams Rooms on Android
- Teams Admin Settings is now accessible from CollabOS on-device settings.
BUG FIXES
-
Microsoft Teams Rooms on Android
- Fixed an issue where an active Teams Rooms on Android call would end when BYOD is triggered using USB cable to PC or using Logitech Swytch.
-
Zoom Rooms Appliance
- Fixed an issue wherein certain scenarios the content shared using on-device HDMI ingest only used left channel audio.
- Fixed issue where specific dual displays are connected, and the second display would not go to sleep.
- Fixed issue where in high latency proxy network setup, the proxy information would need to be entered twice during onboarding to take effect.
- Fixed issue where the French Canadian Keyboard was using AZERTY layout instead of QWERTY layout.
- Fixed issue wherein a specific proxy network setup, the device would not be able to download the CollabOS update.
KNOWN ISSUES
-
Local Network Access (LNA)
- Connecting to an 802.1X wireless network is not supported in this release.
- Workaround: Use the on-device setup flow to connect to an 802.1X wireless network.
- Connecting to an 802.1X wireless network is not supported in this release.
SERVICE PROVIDER APPLICATION VERSIONS
- GoTo Room
- Room and Controller application: 1.197.2
- Microsoft Teams Rooms on Android
- Room and Controller application: 1449/1.0.96.2022011305
- Pexip Room
- Room and Controller application: 1.1.11
- RingCentral Rooms
- Room and Controller application: 22.1.20.173
- Tencent Rooms
- Room application: 2.12.90.579
- Controller application: 2.12.90.550
- Zoom Rooms
- Room application: 5.9.4.685
- Controller application: 5.9.3.1069
CollabOS 1.5.709
Release date: February 28, 2022
Applicable for Rally Bar, Rally Bar Mini
NEW FEATURES
-
Zoom Rooms (Appliance Mode)
-
Updated to Zoom Rooms 5.9.4
- For more information on Zoom Rooms 5.9.4, see Zoom’s support website.
-
Logitech Scribe support
- Scribe with wireless share button can now be used as a whiteboard camera in Zoom Rooms.
- To set up and use Scribe with Zoom Rooms, view this article.
-
Updated to Zoom Rooms 5.9.4
-
Microsoft Teams Rooms on Android
-
Updated to Teams Rooms 2022 Update 1. Highlights:
- Meeting stage improvements
- Dual screen stage
- Multi-spotlight
- Docked meeting controls
- Reactions: In addition to “raising your hand, you will be able to send like, applause, heart, laugh, and surprised emojis. They are accessible from the console or front-of-room display.
- Control camera/mic for attendees: Presenters and organizers will be able to control camera and microphone access for all and individual attendees.
- Webinar support: Webinar presenters can now join and contribute from the Teams Room on Android.
-
Improved HDMI ingest support
- Now the device’s HDMI ingest port is supported regardless if Logitech Tap is connected.
- Note: MTRoA does not support audio on the HDMI ingest shared content
-
Updated to Teams Rooms 2022 Update 1. Highlights:
IMPROVEMENTS
-
Improved AI Noise Suppression
- We’ve enhanced the AI noise suppression algorithms for far-end participants to better suppress sounds such as HVAC noises.
BUG FIXES
- Microsoft Teams Rooms on Android
- Fixed the issue where muting using the remote controller would not be reflected on Logitech Tap.
- Fixed the issue where the camera would unnecessarily focus multiple times when framing room participants.
- Fixed the issue where audio could be distorted at the start of a call.
- Fixed issue where the touch console on Logitech Tap did not allow canceling of outgoing phone calls.
CollabOS 1.5.657
Release date: January 31, 2021
Applicable for Rally Bar and Rally Bar Mini
BUG FIXES
- Fixed an issue where a small number of devices after updating to CollabOS 1.5.654 needed an additional reboot to complete the update.
CollabOS 1.5.654
Release date: January 13, 2022
Applicable for Rally Bar and Rally Bar Mini
NEW FEATURES
-
RightSight 2
- Introduces a new viewing mode called Speaker View (Beta), which utilizes the two-camera system in Rally Bar and Rally Bar Mini to create a single view of both the active speaker and the room, providing a more equitable meeting experience for remote participants. .
- During setup, you can toggle between options to provide remote meeting participants with one of two viewing modes:
- Speaker View (Beta): Frames the active speaker in the room while providing a picture-in-picture view of the room.
- Group View: Frames all meeting room participants (the original RightSight view).
- Compatible platforms:
- Microsoft Teams Rooms on Android and Windows
- Zoom Rooms
- For details on how to enable RightSight 2 and answers to frequently asked questions on Speaker View (Beta), see the article Introducing RightSight 2 and Speaker View.
-
Zoom Rooms Appliances Smart Gallery Multi-Stream support: Speaker View (Beta) integrates with the Zoom Rooms Smart Gallery Multi-Stream platform, which shows a speaker and a room stream in separate, individual tiles for the Zoom remote participants
- To enable Zoom Rooms Smart Gallery, follow the instructions here.
- Start your Zoom Rooms meeting, and on the controller select Camera Control.
- Choose between Multi-Stream or Speaker Focus.
- Multi-Stream: With this option, remote participants will see 2 video streams coming from the Zoom Room device.
- The first video stream will frame the active speaker in the room.
- The second video stream will show the group of people in the room.
- Speaker Focus: With this option, remote participants will see 1 video stream that frames the active speaker in the room and provides a picture-in-picture view of the room.
- Multi-Stream: With this option, remote participants will see 2 video streams coming from the Zoom Room device.
-
Local Network Access (Beta)
- Provides access to device settings through a computer connected to the same local network. . You can use a web browser to control camera/audio settings, change network settings, upload certificates, view system information, and more.
- For details on how to enable Local Network Access (Beta), see the article Local Network Access (Beta).
-
Custom wallpaper support for BYOD Mode
- Allows admins to upload a wallpaper (image) to show on a room’s display. The image could include setup instructions that match your room configuration and equipment, other useful instructions, corporate logo and branding, and so on.
- Use Logitech Sync to upload your wallpaper image.
- Supported image types: PNG, JPG
- For details on how to upload, configure, or change wallpapers, see the article Custom Wallpaper Support for BYOD Mode.
IMPROVEMENTS
- Updated Tencent Meeting Rooms application to 2.12.60.555.
BUG FIXES
- Microsoft Teams Rooms on Android with Logitech Tap: Fixed issue where using buttons on the remote would cause the video stream to stop.
- Zoom Rooms Appliance: Fixed issue where in certain cases the device speakers would emit clicking sounds after Logitech Tap is disconnected and then reconnected to the device.
- BYOD mode: Fixed issue where the device’s regional settings country was not used for the camera’s anti-flicker setting when connected through USB.
- BYOD mode: Fixed issue where the display showed a purple or white screen when a USB cable was connected to the device.
- Appliance mode: Fixed issue where device mics could generate subtle artifacting.
- Fixed issue where in-room speech would cut out in highly reverberant rooms when reverb was set to “aggressive.”
CollabOS 1.4.228
Release date: December 15, 2021
Applicable for Rally Bar and Rally Bar Mini
IMPROVEMENTS
Updated Zoom Rooms application to 5.8.3. For more information on Zoom Rooms 5.8.3, see Zoom’s support website.
CollabOS 1.4.223
Release date: December 1, 2021
Applicable for Rally Bar and Rally Bar Mini
NEW FEATURES
- Tencent Meeting Rooms
- Logitech Tap device is now supported as a meeting room touch controller.
- Added out-of-box provisioning for Tencent Meeting Rooms.
- Microsoft Teams Rooms on Android supports wired HDMI ingest when used in setup that uses a remote controller or touch screen display.
- Coming Soon: Support for wired HDMI ingest when used in setup that uses Logitech Tap.
BUG FIXES
- Fixed issue where the serial number of the device did not show in Intune Company Portal.
CollabOS 1.4.204
Release date: November 4, 2021
Applicable for Rally Bar and Rally Bar Mini
NEW FEATURES
- Assistive hearing device support for USB mode: learn more
- Assistive hearing devices may be attached via USB-A port on the back of Rally Bar or Rally Bar Mini.
- Manage Rally Bar or Rally Bar Mini settings from Tap IP
- In Logitech Settings, you can now pair Tap IP (running CollabOS 1.4.77 or higher) with Rally Bar or Rally Bar Mini (running CollabOS 1.4.192 or higher). Once they’re paired, Tap IP can be used as an interface to manage settings for the video bar.
- For details on how to pair, see the Pair Rally Bar / Rally Bar Mini with Tap IP instructions page.
- Added Tencent Meeting Rooms as a new service provider.
- BYOD preset wallpaper
- When using Standalone BYOD mode, the wallpaper shown on the Display and Logitech Tap can be customized to match the center of table BYOD solution.
- Choose between wallpapers for:
- Logitech Swytch
- USB-C & HDMI
- USB-A & HDMI or USB-C
Microsoft Teams Rooms on Android
- Improvements
- Device PIN code length can be longer than 4 digits.
Zoom Rooms:
- Improvements
- Updated Zoom Rooms application to 5.8. For more information on Zoom Rooms 5.8, see Zoom’s support website.
- In Zoom Rooms Appliance mode, the Room passcode is now used to authenticate access to Logitech Settings.
- Bug Fixes
- Fixed issue where video did not play in Zoom Rooms “Video + Content” digital signage feature.
- Fixed issue where in Zoom Rooms Appliance mode, the Tap device proximity sensor would not wake up Rally Bar or Rally Bar Mini.
RingCentral:
- Improvements
- Update RingCentral application to version - 21.3.25.008
BUG FIXES
- Fixed issue where the device was not connecting to wireless connection when static IP configuration was used.
- Fixed issue with the 802.1x wireless feature where using a hidden SSID along with WPA-Enterprise AP was not successful.
- Fixed issue where the HDMI ingest audio showed up as an audio device when using a PC.
- Fixed issue where a few Rally Bar devices were not updating when an update was initiated through the Sync Portal.
- Fixed issue where the device needed to be rebooted for the Auto Proxy URL to take effect.
- Fixed issue where the Logitech Settings UI would show up magnified when connected to 720p displays.
- Fixed issue where HDMI-IN content lingers for 3 to 10 second after disconnect.
- Fixed error in Sync Portal after setup is completed.
- Fixed issue in Standalone BYOD mode where the display goes to sleep when actively sharing on HDMI-IN after 15 minutes.
- Fixed issue when in standalone BYOD mode where the RightSight was not getting enabled with the center button.
CollabOS 1.3.538
Release date: September 15th, 2021
Below Release Notes are in addition to that from the previous CollabOS 1.3.532 release
BUG FIXES
- Improvements to the boot process to resolve a rare issue that could require a device reset
- Resolved an issue where the device would reboot multiple times to complete the update to device.
CollabOS 1.3.532
Release date: September 2nd, 2021
Below Release Notes are in addition to that from the previous CollabOS 1.3.517 / 1.3.530
BUG FIXES
- Resolved an issue in which a white screen appears on the main display while the device is idle
CollabOS 1.3.517/1.3.530
CollabOS 1.3.517 - Version shown when updating from Teams Admin Center
CollabOS 1.3.530 - Version shown when updating from Logitech Settings, Sync Portal, Zoom Device Management
Release date: August 27th, 2021
NEW FEATURES
-
Microsoft Teams Rooms on Android supports Logitech Tap as touch console
- MTR on Android now supports the use of Logitech Tap as touch console along with Rally Bar or Rally Bar Mini products
- Note: HDMI input support coming in a future CollabOS update
- MTR on Android now supports the use of Logitech Tap as touch console along with Rally Bar or Rally Bar Mini products
IMPROVEMENTS
- Zoom Room: Upgraded Zoom Rooms application to 5.7.5 For more information on Zoom Rooms 5.7, see Zoom’s support website.
BUG FIXES
- Fixed issue where onboarding experience on a device would not proceed beyond network setup screen when using Manual IP
- Fixed issue where virtual keyboard would not show up when the language selected was French or Spanish.
- Fixed issue where devices firmware update would not be complete when updating the device through Sync Portal.
- Fixed issue where the transfer of the CA certificate would be interrupted with the device going into BYOD mode.
KNOWN ISSUES
-
White or Purple screen In BYOD mode: Sometimes a white screen is seen when HDMI-IN is connected and the USB is disconnected.
- Workaround: Disconnect both the HDMI-IN and USB cable from the PC. This will return the device to the Room application (Zoom Rooms,Teams Rooms on Android, or BYOD). Next, connect the HDMI-IN and/or the USB cable to bring back the BYOD functionality.
- Connection to the following types of wireless access points is not supported in this release:
-
- Hidden SSID using WPA-Enterprise settings
- WPA TKIP
-
-
Microsoft Teams Rooms on Android:
-
- Note: Rally Bar’s remote control is automatically placed into PTZ camera control mode when connected to Logitech Tap
- Note: Touch display support is not supported while connected to Logitech Tap
- Live Captions is not currently supported on Logitech Tap
- Microsoft Admin center sometimes fail to enroll the device when connected to Logitech Tap
- When setting Teams PIN from Admin Center only 4 numeric PIN is allowed
- Some issues with videos not displayed when spotlighting users in Teams
- The Participant list on the Logitech Tap device does not showing the proper state of the video
- Primary screen content is shown in Second Screen when the device wakes up from idle mode.
- Workaround: Reboot of the device is needed. In cases where the Logitech Tap device is also connected, disconnect and reconnect the Logitech Tap device
- If the volume is brought down to "0" zero, it doesn't turn back to any positive value
- Workaround: Reboot of the device is needed.
- When in call, participant list shows that video is off even though video works
- Not all participants' videos appear in Gallery mode
-
CollabOS 1.3.495
Release date: August 18th, 2021
NEW FEATURES
-
Advanced Audio settings for Rally Bar and Rally Bar Mini
-
Speaker Boost: Allows you to increase the speaker volume on Rally Bar and Rally Bar Mini up to 7 dB (approximately twice as loud as the default setting) while muting the built-in mics to eliminate interference. It’s available when one or more Rally Mic Pods are added to the system.
- To enable this feature:
- Appliance mode -- Use the on-device Settings App > Display Audio > Audio Processing. Or enable the feature in the Sync Portal.
- USB mode -- Enable the feature through the Sync App or Sync Portal.
- To enable this feature:
-
AI Noise Suppression: Uses AI-based algorithms to suppress unwanted noise (like keyboard clicks and HVAC humming) for remote participants. In CollabOS 1.3, this feature is enabled by default.
-
-
- To adjust this setting:
- Appliance mode -- Use the on-device Settings App > Display Audio > Audio menu. Or adjust the setting in the Sync Portal.
- USB mode -- Configure through the Sync App or Sync Portal.
- To adjust this setting:
-
-
-
Reverberation Control: Reduces echo created by sound reflecting off hard surfaces like glass walls in meeting rooms.
-
- To adjust this setting:
- Appliance mode -- Use the on-device Settings App > Display Audio > Reverb Control. Or adjust the setting in the Sync Portal.
- USB mode -- Configure through the Sync App or Sync Portal.
- To adjust this setting:
-
-
Speaker Boost: Allows you to increase the speaker volume on Rally Bar and Rally Bar Mini up to 7 dB (approximately twice as loud as the default setting) while muting the built-in mics to eliminate interference. It’s available when one or more Rally Mic Pods are added to the system.
-
-
Audio EQ for Mic and Speakers: Provides Bass Boost and Voice Boost options for adjusting frequency ranges in each meeting room environment to optimize speech clarity. Makes conversations easier to hear and understand.
-
- To adjust this setting:
- Appliance mode -- Use the on-device Settings App > Display Audio > Audio menu. Sync Portal support is coming soon.
- USB mode -- Support using the Sync App or Sync Portal is coming soon.
- To adjust this setting:
-
-
Security enhancements: Adds compatibility for 802.1X wireless networks and support for installing CA certificates for Rally Bar and Rally Bar Mini deployed in Appliance Mode.
-
802.1X Enterprise wireless network setup
- Supports EAP-PEAP and EAP-TLS protocol-based 802.1X wireless networks.
-
CA Certificate Installation
- If your organization uses a public key infrastructure (PKI) for securing network connections, you can install the CA signed certificate to the Rally Bar device. Network communications from the Rally Bar with the installed CA certificate will be treated as a verified and trusted device in the enterprise networks that leverage CA signed certificates.
-
802.1X Enterprise wireless network setup
-
Dark theme: Adds a dramatic new look that's also easy on your eyes. You can choose between light and dark themes for the Logitech Settings UI.
- To change theme:
- Use the on-device Settings App > Display and Audio > Appearance option.
- To change theme:
-
Audio EQ for Mic and Speakers: Provides Bass Boost and Voice Boost options for adjusting frequency ranges in each meeting room environment to optimize speech clarity. Makes conversations easier to hear and understand.
- Digital Zoom for Rally Bar: Using manual camera controls, users can digitally zoom up to 3x in addition to the 5x optical zoom, for a maximum of 15x total zoom.
-
Microsoft Teams Rooms on Android is now available for Logitech Rally Bar Mini
- The Microsoft Teams Rooms on Android features are supported:
- Dual-display support
- Proximity Join (Windows, iOS, Android)
- Shared and Personal account support
- Note: The default PIN for accessing Logitech device settings is “1234”. The default Pin can be reset in the Logitech device settings
- Supported hardware configurations with Teams Rooms on Android:
- Logitech Rally Bar Mini + Touch Screen Display
- Logitech Rally Bar Mini + Remote
- The Microsoft Teams Rooms on Android features are supported:
IMPROVEMENTS
-
Updated service provider Applications
- Zoom Room: Upgraded Zoom Rooms application to 5.7. For more information on Zoom Rooms 5.7, see Zoom’s support website.
- Ringcentral: Upgraded to RingCentral Room version 21.3.10(30)
- GoToRoom: Upgraded to GoToRoom version 1.27.1
-
Camera
- Dynamic Auto Focus: We’ve made improvements so that the focus is not lost when the camera is zooming in or out while framing the people in a meeting.
BUG FIXES
- Fixed issue where the Sync Portal constantly showed the “Remote disconnected” warning.
- Fixed issue where incoming Zoom calls were declined when Rally Bar is used in USB mode.
- Fixed issue where Direct share was not working on Logitech Tap devices.
KNOWN ISSUES
-
White or Purple screen In BYOD mode: Sometimes a white screen is seen when HDMI-IN is connected and the USB is disconnected.
- Workaround: Disconnect both the HDMI-IN and USB cable from the PC. This will return the device to the Room application (Zoom Rooms,Teams Rooms on Android, or BYOD). Next, connect the HDMI-IN and/or the USB cable to bring back the BYOD functionality.
-
CA certificate transfer: When connecting a PC to the Rally Bar, the CA certificate transfer flow will be interrupted by the BYOD mode UI.
- Workaround #1: Restart the CA certificate transfer flow to continue installing the CA certificate.
- Workaround #2: Connect the PC to the device before starting the CA certificate transfer.
- Connection to the following types of wireless access points is not supported in this release:
- Hidden SSID using WPA-Enterprise settings
- WPA TKIP
CollabOS 1.2.956/1.2.957
Rally Bar: version 1.2.956
Rally Bar Mini: version 1.2.957
Release date: July 20th, 2021
CollabOS 1.2.955
Release date: June 24th, 2021
NEW FEATURES
Microsoft Teams Rooms on Android is now available in Appliance Mode for Logitech Rally Bar.
- The Microsoft Teams Rooms on Android features are supported:
- Dual-display support
- Proximity Join (Windows, iOS, Android)
- Shared and Personal account support
- Note: The default PIN for accessing Logitech device settings is “1234”. The default Pin can be reset in the Logitech device settings
- Supported hardware configurations with Teams Rooms on Android:
- Logitech Rally Bar + Touch Screen Display
- Logitech Rally Bar + Remote
COMING SOON
-
Supportfor the Logitech TAP touch controller
- Microsoft Teams Rooms Console experience using Logitech TAP Controller will be enabled with a future update
-
Wired HDMI Ingest support on Microsoft Teams Rooms on Android
- Support for wired HDMI Ingest will be added in a future release.
IMPROVEMENTS
-
Zoom Room Appliance
- Upgraded Zoom Rooms to 5.6.7 - Click here for more information on Zoom Room 5.6.7
-
RingCentral
- Upgrade RingCentral Room to version 21.2.20(38)
KNOWN ISSUES
- Inconsistent focus issues when using the remote controller to interact with the Microsoft Teams Rooms on Android application when Logitech Tap is connected
- Solution: Disconnect the Logitech Tap device that might be connected to the Rally Bar when interacting with Microsoft Teams Rooms on Android application
CollabOS 1.2.880
Release date: June 9th, 2021
IMPROVEMENTS
-
Zoom Room Appliance
- Upgraded Zoom Rooms application to 5.6.6 Click for more information on Zoom Rooms 5.6.
-
Pexip
- Upgraded Pexip application to version 1.0.1 Click here for more information on this release
- Ability to open System Settings during onboarding
-
RingCentral
- Upgraded RingCentral Room to version 21.2.20 Click here for more information on this release
- Dim RingCentral Rooms app screen when device is idle
CollabOS 1.2.874
Release date: June 1st, 2021
NEW FEATURES
- Added 4 new Service Provider options:
-
Pexip, GoToRoom, RingCentral are now available in appliance mode!
- Users can now select between Zoom Rooms, Pexip, RingCentral, and GoToRoom as the room service provider when setting up the device.
- Existing users can change the service provider (System Settings > System > Reset service provider)
- Logitech TAP as a controller is supported across all three services.
- Note: Users will need to have accounts from each service provider to use their specific application.
-
BYOD - Users can also choose Bring Your Own Device (BYOD) as a default service provider in appliance mode.
- With this release, while in BYOD, meeting participants will see instructions on how to connect their laptops.
- When set in BYOD, Logitech Tap will show common controls such as Pan/Tilt/Zoom (PTZ) and mute.
-
Pexip, GoToRoom, RingCentral are now available in appliance mode!
- System Sounds: Logitech has added new system sounds for functions like power on, mute, volume up/down, USB connected/disconnected, and end call.
-
TAP Orientation Support is now available in appliance mode.
- Users can change the orientation of the content on the Logitech TAP device when it is mounted on a wall.
- To change the TAP orientation, go to Logitech Settings > Peripherals > TAP > Device Orientation
- Use AI viewfinder to wake the device from sleep mode
- Users can use the AI viewfinder to detect people in the room and wake up the device in case it is in sleep mode.
- To use the AI viewfinder to wake up the device, go to Logitech Settings > System > Power-savings
IMPROVEMENTS
-
RightSight
- RightSight can now zoom closer onto meeting participants.
- Camera movement during framing has been optimized to feel more cinematic.
-
Zoom Room Appliance
- Upgraded Zoom Rooms application to 5.6. Click for more information on Zoom Rooms 5.6.
-
Improved Advanced Audio Settings to enhance the in-room meeting experience:
-
To adjust this setting:
- In appliance mode -- Use the on-device Settings app > Display Audio > Audio Processing.
- In USB mode -- Configure it in the Sync app (Version 2.3.449) and Sync Portal.
-
To adjust this setting:
BUG FIXES
- Fixed Horizontal lines or artifacts found when sharing content using the built-in HDMI-IN have been resolved.
- Fixed When shutting down the device within the Zoom application results in the device restarting unexpectedly has been resolved.
- Fixed The issue where users could not update a device in BYOD mode while a PC was connected has been resolved.
- Fixed an issue where the device would go into BYOD mode when the main display is turned off.
KNOWN ISSUES
-
GoToRoom
-
GoToRoom support for WiFi networks: The GoToRoom application does not work when using a wifi network as the connection
- Workaround: The application will work with a wired connection.
-
GoToRoom support for WiFi networks: The GoToRoom application does not work when using a wifi network as the connection
-
Standalone BYOD appliance
-
White screen In BYOD mode: Sometimes, a white screen is seen when HDMI-IN is connected and the USB is disconnected.
- Workaround: disconnect both the HDMI-IN and USB cable and the Room application (Zoom Room or BYOD) will be shown
-
White screen In BYOD mode: Sometimes, a white screen is seen when HDMI-IN is connected and the USB is disconnected.
CollabOS 1.1.450
Release date: April 30th, 2021
IMPROVEMENTS
- Appliance mode
- Updated Zoom Rooms to version - 5.6.0 (1082). For more information on the changes included in the Zoom Rooms 5.6 is available here: https://support.zoom.us/hc/articles/360042041011
CollabOS 1.1.434
Release date: April 8, 2021
IMPROVEMENTS
- Appliance mode
- Additional controls added in Logitech settings for speaker and microphone options
- General
- Improvements to Remote controller interaction with the camera when device is used in BYOD mode.
CollabOS 1.1.420
Release date: March 22, 2021
NEW FEATURES
- Custom NTP Support - Appliance mode users can now change the default NTP server on the device.
IMPROVEMENTS
-
- General
- RightSight detection improvements to better detect meeting participants at a distance upto 7M
- We’ve reduced the time it takes to switch into BYOD mode from 10 to 5 seconds
- Fixed An issue where TAP showed a purple screen when in BYOD mode after accessing Device settings
- Fixed Issue where screens with password field was blank, when Spanish or French is selected as the language
- Fixed issue of horizontal artifacts on the content shared through HDMI-IN
- Improvements to remote re-pairing
- Improvement to switching between Appliance mode and BYOD mode
- Zoom Appliance
- Upgraded Zoom Rooms application to 5.5. For more information on Zoom Rooms 5.5 available here
- Sync Portal
- Ability for scheduled updates to occur at a specific date and time.
- Ability to configure anti-flicker
- Ability to enable/disable BLE (Bluetooth Low Energy). Note: the remote uses BLE to communicate with the device, by disabling BLE, you will disable the remote as well.
- Added a Sync Portal tenant selection feature for multi-tenant user accounts.
- Fixed An issue where Rally Bar in appliance mode would be de-provisioned from Sync portal when a PC running Sync App was connected
- Sync App - USB mode only
- Ability to configure anti-flicker
- Ability to enable/disable BLE (Bluetooth Low Energy). Note: the remote uses BLE to communicate with the device, by disabling BLE, you will disable the remote as well.
- Fixed issue where the RightSight controls were greyed out
- General
CollabOS 1.0.45
Release date: March 2, 2021
IMPROVEMENTS
-
Zoom Rooms in Appliance mode only
- Updated Zoom Rooms to 5.5 version. For more information on the changes included in the Zoom Rooms 5.5 is available here.
CollabOS 1.0.20
Release date: February 2, 2021
IMPROVEMENTS
- Improvements to the Camera pan and tilt movement
CollabOS 1.0.2
Release date: January 21, 2021
IMPROVEMENTS
- Audio
-
- Fixed issue where in reverberant rooms echos could be heard on the remote end side in a call.
- Zoom Room in Appliance mode only
-
- Improvements and stability fixes when Auto-framing is set to ON or OFF from ZRC application
- Improvements to the wifi network setup flow when using remote
- Resolved issues
- Fixed the issue where audio from the HDMI-IN is muted when muting the audio during a call
- Fixed a freeze in UI when signing into your Sync account
- Fixed issue where Logi CollabOS shows version as 0.0.0
-
USB mode
- General
-
-
- Fixes the issue where the device reports Logi CollabOS version incorrectly as 0.0.0
- Improvements and stability fixes overall device stability when the device is in a call
-
-
Sync App
- Resolved the ‘0.0.0 firmware’ bug (note: you will need the latest Sync app v2.3.260)
Known issue: Sync App shows Mic Pod 0 of 1 connected, even though there is no mic pod connected to Rally Bar.