The following guide is for assisting users with Sync app/Sync Portal administration. The links below will take you to each article topic and instructions. For additional information and answers to frequently asked questions, click here: Specifications - Logitech Sync.
1. Getting Started
Requirements | Create Sync Tenant
Create a new tenant and check the requirements to use Sync.
Windows | Mac | CollabOS | Bulk Provisioning
Register your Sync compatible devices in the Sync tenant.
2. Meetings Rooms
Bulk Device Management
The Meeting Rooms Dashboard is an aggregate overview of all rooms/hardware.
The Issues menu provides reports of all detected issues for the group selected by the user.
RightSight | Manage Inventory
See which devices are used in your rooms by all groups, individual groups, or subgroups.
Main Graph | Individual Room Insights
Insights provide more useful information about your rooms like occupancy, meeting usage, and other info.
3. Personal Devices
This Dashboard is the place to get reports, check issues and inventory, and manage your personal devices.
The Personal Devices Inventory shows your devices by group or subgroup.
4. System Settings
Add a User | Edit Settings | Download Data | Delete
Create, edit and manage user accounts in Sync.
Provisioning Packages | Personal Devices | Tutorials
Configure Bulk Provisioning for your devices.
Trigger email notifications by event.
The Account menu is for checking the Sync Tenant information.
How To Use Sync API | Support
Information regarding the API for Sync.