On Intel’s new platform (Tiger Lake), audio drivers might need to be updated to minimize the audio issues.

Steps:
1. Reinstall/Update the audio driver on the computer according to the Reinstall driver or update driver procedures from Microsoft.

2. To uninstall the Zone True Wireless audio driver, go to Device Manager. Under Sound, video and game controllers, find Zone True Wireless and right mouse click to Uninstall device.

3. Unplug and replug the receiver and/or disconnect and reconnect Zone True Wireless.