The following guide is for assisting users with CollabOS and its supported devices. The links below will take you to each article topic and instructions.

CollabOS Release Notes:

Click to view the latest updates for CollabOS.

Starting in early 2024, release notes will be available only on Logitech Hub, where users can also subscribe to receive the notes immediately via email.

Questions about CollabOS updates for Zoom, MTR, or Google Meet?

Click here for more information about conference room system updates.

Contents

1. Getting Started

1.1 How to Access System Settings

Touch Controller | Device Remote | Hardware Button

Steps to launch the Logitech settings application to configure on-device settings.

1.2 Devices

Rally Bar & Rally Bar Mini | Rally Bar Huddle | RoomMate | Tap IP | Tap Scheduler

Information regarding devices that run CollabOS.

1.3 Peripherals & Bluetooth Settings

Touch Controller | Device Remote | Disable Bluetooth | Three Displays

Different methods for initial setup of supplementary CollabOS devices.

1.4 Local Network Access

Enable LNA | Proxy Setup | Device Update | TCP/IP Setup

Instructions to set up a CollabOS device with Local Network Access.

1.5 How to Update CollabOS Devices

In-Room Options | Remote Configuration

All of the various ways CollabOS devices can be updated.

1.6 Change Your Service Provider

On-Device Settings | Remote Configuration

How to switch which platform or provider your CollabOS device/system uses.

1.7 Update Policy
Types of Updates | Upgrade Verification Process | Updating CollabOS devices | FAQs

Policy info for updating CollabOS for new features, as well as privacy and security enhancements.

1.8 Microsoft Teams Certified Releases on CollabOS Devices
Teams Certified Releases in Teams Admin Center | Teams Certified Update Channel in Sync | Device Onboarding | How to Update

Firmware updates for Microsoft Teams Certified releases for CollabOS devices.

1.9 Staggered Rollout for Software Updates - CollabOS Guide
Major CollabOS Releases | Minor CollabOS Releases | Additional things to note

Details of CollabOS staggered release rollout process. 

2. Network Setup

2.1 Network Configuration

Access Network Settings | Wired Network| Wireless Network

Different methods for configuring your network on a CollabOS device.

2.2 CA Certificate & Network Time Protocol (NTP)

CA Certificate with LNA | CA Certificate with Sync App | Time servers (NTP)

Detailed instructions on CA Certificates and NTP configuration. 

2.3 Configure 802.1x

In Initial Setup | In Wired Settings | In Wireless Settings

Information regarding 802.1x for CollabOS devices.

2.4 Firewall Setup

Sync on CollabOS Devices

Configure firewall settings for a CollabOS device.

2.5 Local Network Access (LNA) Web Server Certificate Support

Devices with CollabOS version 1.13 or above can now use the Web Certificate for Local Network Access. This feature allows customers to replace the original Logitech self-signed LNA Webserver certificate with their own certificate and private key.

3. Features

3.1 Relay & Pairing Tap IP

Setup | Additional Network Configuration | Pair Tap IP | Unpair Tap IP

Quickly onboard a CollabOS device with Tap IP using Bluetooth LE and IP-based protocols.

3.2 Audio Features

Test Device Audio | Access Audio Settings | Audio Processing | PID & VID

Customize your audio settings for CollabOS devices.

3.3 RightSight on RoomMate

With On-Device Settings | With Sync | With Local Network Access

Activate RightSight for Rally, Rally Camera, and MeetUp when connected to RoomMate.

3.4 RightSight 2: Speaker View, Group View, & Grid View - CollabOS Guide

Speaker View & Group View | How to Enable | Speed Controls | Google Meet | Grid View | FAQs

Learn how to enable/configure the different features of RightSight 2 framing technology for your room setup.

3.5 Power Saving & Management

Service Provider Settings | CollabOS Device Settings | FAQs

Manage the energy consumption of CollabOS devices.

3.6 How to Submit a Bug Report

Report an issue to Logitech Business support via several methods.

3.7 Camera Zone

Enable On Device | Enable in Local Network Access | FAQ

Allows you to define a specific area for the camera to actively detect and frame meeting participants.

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