The following guide is for assisting users with CollabOS and its supported devices. The links below will take you to each article topic and instructions.
CollabOS Release Notes:
Click to view the latest updates for CollabOS.
Starting in early 2024, release notes will be available only on Logitech Hub, where users can also subscribe to receive the notes immediately via email.
Questions about CollabOS updates for Zoom, MTR, or Google Meet?
Click here for more information about conference room system updates.
Contents
1. Getting Started
1.1 How to Access System Settings
Touch Controller | Device Remote | Hardware Button
Steps to launch the Logitech settings application to configure on-device settings.
Rally Bar & Rally Bar Mini | Rally Bar Huddle | RoomMate | Tap IP | Tap Scheduler
Information regarding devices that run CollabOS.
1.3 Peripherals & Bluetooth Settings
Touch Controller | Device Remote | Disable Bluetooth | Three Displays
Different methods for initial setup of supplementary CollabOS devices.
Enable LNA | Proxy Setup | Device Update | TCP/IP Setup
Instructions to set up a CollabOS device with Local Network Access.
1.5 How to Update CollabOS Devices
In-Room Options | Remote Configuration
All of the various ways CollabOS devices can be updated.
1.6 Change Your Service Provider
On-Device Settings | Remote Configuration
How to switch which platform or provider your CollabOS device/system uses.
1.7 Update Policy
Types of Updates | Upgrade Verification Process | Updating CollabOS devices | FAQs
Policy info for updating CollabOS for new features, as well as privacy and security enhancements.
1.8 Microsoft Teams Certified Releases on CollabOS Devices
Teams Certified Releases in Teams Admin Center | Teams Certified Update Channel in Sync | Device Onboarding | How to Update
Firmware updates for Microsoft Teams Certified releases for CollabOS devices.
1.9 Staggered Rollout for Software Updates - CollabOS Guide
Major CollabOS Releases | Minor CollabOS Releases | Additional things to note
Details of CollabOS staggered release rollout process.
2. Network Setup
Access Network Settings | Wired Network| Wireless Network
Different methods for configuring your network on a CollabOS device.
2.2 CA Certificate & Network Time Protocol (NTP)
CA Certificate with LNA | CA Certificate with Sync App | Time servers (NTP)
Detailed instructions on CA Certificates and NTP configuration.
In Initial Setup | In Wired Settings | In Wireless Settings
Information regarding 802.1x for CollabOS devices.
Sync on CollabOS Devices
Configure firewall settings for a CollabOS device.
2.5 Local Network Access (LNA) Web Server Certificate Support
Devices with CollabOS version 1.13 or above can now use the Web Certificate for Local Network Access. This feature allows customers to replace the original Logitech self-signed LNA Webserver certificate with their own certificate and private key.
3. Features
Setup | Additional Network Configuration | Pair Tap IP | Unpair Tap IP
Quickly onboard a CollabOS device with Tap IP using Bluetooth LE and IP-based protocols.
Test Device Audio | Access Audio Settings | Audio Processing | PID & VID
Customize your audio settings for CollabOS devices.
With On-Device Settings | With Sync | With Local Network Access
Activate RightSight for Rally, Rally Camera, and MeetUp when connected to RoomMate.
3.4 RightSight 2: Speaker View, Group View, & Grid View - CollabOS Guide
Speaker View & Group View | How to Enable | Speed Controls | Google Meet | Grid View | FAQs
Learn how to enable/configure the different features of RightSight 2 framing technology for your room setup.
Service Provider Settings | CollabOS Device Settings | FAQs
Manage the energy consumption of CollabOS devices.
3.6 How to Submit a Bug Report
Report an issue to Logitech Business support via several methods.
Enable On Device | Enable in Local Network Access | FAQ
Allows you to define a specific area for the camera to actively detect and frame meeting participants.