If your Zone Vibe Wireless headset fails to enter pairing mode, try resetting the headset. This will cause the headset to disconnect and return to the original factory settings.
To reset your headset:
- Press and hold the Call button and the Volume down “-” buttons for five seconds.
A - Call button
B - Volume Up/Down
The LED will start pulsing rapidly and the headset will power off.
- Turn the headset back on — it will return to the default settings.
- Follow the pairing process.