In-Room Options | Remote Configuration

CollabOS Guide > 1. Setup & Settings > 1.5 How to Update CollabOS Devices

You can update your Rally Bar, Rally Bar Mini, RoomMate, Tap IP, and Tap Scheduler to the latest version of CollabOS using the following methods.

1. In-Room Options

• On-Device Settings
• Sync App

2. Remote Configuration

• Local Network Access
• Sync Portal
• Service Provider Device Management like Microsoft Teams Rooms or Zoom. 

Check the release notes to learn about the latest CollabOS features.

Note: If you are using Rally Bar, Rally Bar Mini, or RoomMate in USB mode, the instructions below show you how to use the Sync app installed on your room PC to update CollabOS.

In-Room Options

On-Device Settings | Sync App 

On-Device settings

1. Open On-Device Settings.

2. Select Updates.

3. Tap on the “Update” button.

Sync App

Download and install the Sync app to update your device in USB mode.

1. Launch Sync App, Your device will appear on the left side.

2. To update the device, click the Options menu (3 vertical-dot icon on the top right) and click Check for Device Update.

• This will download and install the latest CollabOS update.
• This process may take up to 20 minutes to complete.

Remote Configuration

Local Network Access | Sync Portal | Service Provider Device Management

Local Network Access

1. Activate and login to Local Network Access.

2. Navigate to "Updates" and click Update now.

Sync Portal

If the device is provisioned into the Sync portal using a Sync account:

1. Launch Sync Portal: sync.logitech.com

2. Find and select your device in the Inventory view.

3. In the Room view, select your device.

4. Click on the note labeled “Firmware update available.”

Sync portal also lets you schedule a firmware update or set a policy to perform bulk device firmware updates.

Service Provider Device Management

Microsoft Teams Admin Center

When using Microsoft Teams Rooms, you can update supported CollabOS devices using the Microsoft Teams admin center (TAC). Follow the instructions posted on the Teams Help Center.

Zoom Device Management

When using Zoom Rooms, you can update supported CollabOS devices using Zoom Device Management (ZDM). Please follow the instructions posted on Zoom’s Help Center.

Google Meet on ChromeOS

When using Google Meet rooms on ChromeOS, supported CollabOS devices are automatically updated when plugged in or after a reboot of the Meet Compute device. ChromeOS includes the firmware updates for CollabOS and other Logitech peripherals. Please refer to the Google Meet ChromeOS - Supported Device Versions article for more information.

Google Meet on Android

When using Google meet rooms on Android, Sync Portal should be used to update supported CollabOS devices. Please follow the instructions above to perform the update.

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