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Wireless Headset Mono H820e mutes when a second call comes in

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Please contact your local reseller or salesperson for details on spare part availability.

When using your headset with Cisco Jabber or Microsoft Lync, the headset may automatically mute while you're on a call and a second call comes in.

If you choose to not take the incoming call, un-mute the current call.

If you choose to answer the incoming call, just switch to the other call. It shouldn't be muted.

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