This might be because your onscreen keyboard is disabled.
- To resolve this, go to Settings > Accessibility > AssistiveTouch > Pointer Devices.
- Slide the toggle to enable Show Onscreen keyboard.
Looking for Support? We have moved to a new and improved support site! This site will remain available temporarily, but will no longer be updated. Please click here to visit our new site.
This might be because your onscreen keyboard is disabled.