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商业支持

  • 商业支持

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  • 注册产品
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Logitech 商业支持

我们目前的电话支持线路遇到技术问题,对此给您带来的不便,我们深表歉意。我们的团队正在努力尽快恢复服务。如果您无法通过电话与我们联系,请使用此联系表单提交工单,我们会尽快与您联系。请注意,您可能会接到我们的客服人员从非本地电话号码拨打的电话。

联系支持人员

编辑产品

注册单个产品

工单:

感谢您提交工单,我们的支持团队成员会尽快回复。我们的目标是在一个工作日内答复所有工单。

您的申请已成功提交,您的工单号如下:

我们的目标是在周一至周五的工作时间内尽快回复所有电话申请,但在需求旺盛时,可能需要等待一个工作日。

您很快就会收到关于工单的电子邮件通知。请回复该电子邮件,向我们的支持团队分享所需的任何信息,以便诊断您遇到的问题,例如接线图,或已经尝试过的故障排除的结果。

我们期待着与您的沟通!

登录或创建帐户

选择获取帮助或提交您之前注册过的 Logitech 产品的质保案例。

如果拥有“我的帐户”,您可以注册您的产品来验证有限硬件质保期限,查看您的支持历史,并且我们可以向您提供更加个性化的支持。

创建一个账户 登录

输入序列号以注册单个产品

没有匹配的序列号。

去 消费者支持

不是有效的序列号!


Or

Register Multiple Products

Need to register multiple products?

Use our bulk registration tool to register multiple Logitech business products simultaneously.

1. Download the CSV Template.

2. Add your Logitech business product’s Serial Numbers (S/N) and where each is physically installed (optional), for example: Los Angeles Office, Lake View Office, etc.
a. The location can be added or edited in your My Products page when you are logged in.
IMPORTANT: The bulk registration tool is intended only for Logitech-manufactured products found on the business support site's home page, prosupport.logi.com. See below for help finding the correct serial number.

3. Save the CSV file and upload it using the upload tool.
NOTE: You should receive an email with details of your upload, but please bear in mind that it could take some time before you see it in your inbox.

Bulk Registration Tips:
  • Only list valid Logitech B2B product serial numbers - some bundles include non-Logitech products (Intel NUCs, Chromeboxes, etc), do not list these
  • Serial numbers are generally located on a belly label sticker somewhere on your product
  • Ensure you enter the “S/N:” string and not the “P/N:” or “M/N:”
  • Use the serial number on the product and not the box
  • Serial numbers do not use the letter “O” and instead uses the number “0” (zero)
  • Ensure the CSV template format is unchanged - make sure the application you’re using to edit the CSV doesn’t add any additional columns or rows
Download Template Upload CSV
Upload a CSV

Create a file using our CSV upload template, then select and upload it.

−

Only files of .csv format are accepted

You can only register 500 products in a single request.

No file was uploaded. Please upload your csv file.

Thank you for submitting your bulk registration, your CSV file has been uploaded successfully. The registration process may take some time and we’ll send you an email when everything is complete.

已有帐户?登录

提交申请单

通话支持

北京时间 周一至周五,9AM - 5PM

与代表人员对话

北京时间 周一至周五,9AM - 5PM
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